Customer Experience (CX) Analyst - Ignite Impact, Drive ChangeUp to £57,000 + Great Benefits, Hybrid Working - 3 Days in the Office, 2 from home, Staines upon Thames, Middlesex, Amazing Global Technology Brand
Are you ready to transform the way customers experience products? Are you passionate about uncovering insights that spark innovation? If you're nodding your head, then this is the opportunity you've been waiting for.
We're not just filling a role—we're searching for a CX Analyst with the hunger to make a real difference, the vision to see beyond the data, and the drive to turn insights into action. This isn’t your typical analyst position; it's a chance to be a catalyst for exceptional customer experiences.
Your Mission:
As our CX Analyst, you will be the heartbeat of customer insight, the strategist behind our quality improvements, and the bridge between raw data and transformational customer experiences. Your work will directly impact how our client evolves, adapts, and excels in a competitive market.
What You'll Do:
1. Decode Market Trends & Customer VoicesDive deep into market trends, competitor moves, and customer feedback. You'll identify patterns, uncover hidden risks, and highlight opportunities that others might miss.
2. Craft Winning Software Verification StrategiesDesign cutt...