NEW VACANCY! (PK8804) CUSTOMER SERVICE EXECUTIVE / ACCOUNT HANDLER - PRINT & PACKAGING GREATER LEEDS / WEST YORKSHIRE Attractive Salary based on experience plus benefits package: Company pension scheme (5%), Death in Service benefit, Free Parking, 23 days holidays plus Bank Holidays. Monday to Friday: Working 8.00am till 5.00pm (Some flexibility on start / finish times.) An opportunity has arisen for a driven and personable Account Handler to join a thriving and growing customer service team within the print and packaging industry. This is a fast-paced, rewarding role where you'll work closely with the Sales team and key clients to ensure top-tier service delivery across a variety of sectors. Key Responsibilities: * Support the external Sales Team to deliver outstanding customer service * Act as the main point of contact for client communications, both internally and externally * Take briefs, raise orders, and liaise with internal departments to ensure smooth job progress * Monitor production schedules, updating clients and resolving any issues proactively * Work collaboratively to identify cost or process improvements * Manage client expectations and maintain strong customer relationships * Administrative support including quoting, order processing, and reporting What The Company is Looking For: * Experience in print, packaging, or artwork is highly desirable * Excellent communication, problem-solving, and organisational skills * Confident, personable, and adaptable under pressure * Knowledge of Tharstern MIS or estimating experience would be a plus (training provided) * High attention to detail and ability to juggle multiple tasks effectively This is a great chance to grow your career within a successful business offering long-term development and a supportive team environment