Housing Support Worker - Ashford
Job type: Part-Time, Fixed term until 31-12-2024.
Salary: £12,481 per annum including the unsociable hours allowance.
Hours: 20 hours per week. Pattern and flexibility will be discussed during the interview.
Location: Ashford, Thanet and Medway.
An enhanced DBS check will be required for this role.
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Nacro is a national Social Justice Charity with over 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro delivers the Community Accommodation Support service (CAS), a national service across England and Wales, providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also supports adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
The Team provides flexible and holistic support to Residents with a wide range of support needs, aiming to assist them in finding and maintaining stable housing at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.
Duties and responsibilities include but are not limited to:
* Support clients to comply with the requirements of their HDC/Bail conditions.
* Produce realistic and achievable Support Plans to access housing and accommodation services for longer-term accommodation.
* Ensure that all Support Plans and Risk Assessments are unique, inclusive, and person-centred.
* Provide weekly support to Residents to engage with their support plan and contribute to their objectives and aspirations.
* Assist Residents in accessing Housing Benefit to prevent tenancy risks from escalating rent arrears.
* Manage properties to ensure maintenance to Decent Homes Standard by reporting repairs and replacing furniture and equipment as required.
* Undertake basic cleaning tasks as necessary.
Key Responsibilities:
* Plan and deliver effective, person-centred Support and Safety Plans.
* Provide weekly support sessions (up to 2 hours per week) to help Residents achieve their goals.
* Maintain up-to-date individual Resident records.
* Support Housing Benefit applications for each Resident.
* Complete referrals to specialist support agencies as needed.
* Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police as necessary.
* Ensure properties are adequately equipped, maintained, furnished, and clean.
* Empower and motivate Residents to identify and achieve desired outcomes.
* Develop Move-on plans with Residents at the earliest opportunity, identifying realistic housing options.
What We Expect From You:
* Ability to develop person-centred support and move-on plans.
* Understanding of safeguarding.
* Ability to work with vulnerable adults with complex needs (e.g., substance misuse, physical health, mental health, seeking employment and housing support).
* Flexibility to travel within your allocated area for training and team meetings, and cover other local patches as required.
* Familiarity with computer-based packages.
What You Can Expect From Us:
* A dynamic and supportive team delivering results for the people we support every day.
* The opportunity to work flexibly within the community, planning your own workload of support sessions and property visits.
* A commitment to helping you learn and develop your career.
* Excellent benefits.
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