Robert Half are assisting a global market leading marketing organisation to recruit a Junior Mac Support Engineer on a 3 month contract - London based
Role
* The Junior Mac Support Engineer will provide support for Mac systems and applications
* Great customer service skills
* Troubleshoot and diagnose technical issues
* Monitor and maintain system performance
* Provide guidance and advice on system optimisation
Profile
* The Junior Mac Support Engineer will have 1-3 years' experience supporting Mac environments
* The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred)
* Strong customer service, problem-solving, and teamwork abilities
* Technical knowledge of Mac OS, iOS, and Android
* Technical knowledge of modern Windows OS
* Network fundamentals (laptop connectivity, VPN, printing)
* Basic knowledge of audio/video troubleshooting and support
Company
* Global social media organisation with offices in London
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
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