Job Ref: AM13552 Branch: DoubleTree by Hilton London Angel Kings Cross Location: DoubleTree by Hilton London Angel Kings Cross Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 25/10/2024 Closing date: 08/12/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Free Car Parking – “Hotel specific” Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team and independently Ambitious and hard working Good communication and excellent grooming standards Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? T hen what’s stopping you? Klarent Hospitality are recruiting for a Linen Porter We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. As The Role: Linen Porter you will maintain linen control report and record any linen abuse Work to daily working schedules Ensure that all linen is counted correctly and identify the differences on the daily control sheet. Maintain security of linen room keys, and the linen room whilst on duty. Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks. To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to. To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building Assist and be courteous to guests and display good customer care and social skills. Deal with guest complaints/compliments or refer to senior management at earliest opportunity. Work in co-operation with any staff and management Attend hotel and departmental training sessions whenever instructed Work within all Health & Safety requirements DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations. Our Angel Kings Cross hotel is the perfect location to access London’s high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islington’s local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.