We have a new opportunity for a Sales Consultant to join our team within Our Client in Aldwick. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.
What can we offer you:
* Salary between £25,000 - £28,000 plus annual bonus
* Salary sacrifice car scheme available to all employees
* Mileage allowance
* Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
* 2 Volunteering days per annum
* Private medical insurance, with employee paid cover
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x your annual salary
* Share save and share incentive schemes
* Employee rewards portal with many more benefits…
More about the Sales Consultant role…
* Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date.
* Implement Our Client’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
* Assist with internal or external audit as required.
* Use systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.
* Conduct yourself with internal and external stakeholders as ambassadors.
* Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).
* Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome.
* Awareness of local market and economic conditions.
* Travel to all designated developments to undertake pre booked customer appointments.
* Maintain detailed knowledge of all relevant house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home.
* Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site and house types, to ensure every customer is offered a bespoke choice of purchase options.
* Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.
* Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other developments.
* Work with the Site teams to understand the build progress to provide customer information as required.
* Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders.
* Take responsibility for all company property, equipment, and presentation across each site within the specified developments.
* Maintain the sales arena including show homes on the development in line with brand and company standards