Job summary The Urgent Treatment Centre (UTC) is seeking an enthusiastic, hardworking and motivated Receptionist to complement our current reception team at the Friarage Hospital. Our UTC is very busy and dynamic with over 100 patients a day attending for treatment. Our team is friendly, motivated and committed to providing a high quality expert care for all the patients we see and treat. Not only is the efficient running of the reception integral to the patients' journey, it is often the patients and relatives first point of contact in the department. Candidates should have worked in a clerical / administration environment and have used a patient administration system. Good communication skills, effective keyboard skills and the ability to organise workload are essential criteria for the post. Please note that this vacancy will close when we receive sufficient completed applications. Main duties of the job Input and retrieve information from the Trust's Computerised Information Systems General office duties including photocopying, faxing, filing and retrieving notes from file or the database &: Photocopying appointments, referral notes and fracture clinics Deal efficiently with incoming and outgoing mail Dispose of records in appropriate containers Sort and send letters to General Practitioners Any other general duties as required About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team Date posted 06 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 328-FCS-6857521 Job locations Friarage Hospital Bullamoor Road Northallerton DL6 1JG Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Qualifications & Training Essential GCSE's A-C (Maths & English) or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience Desirable Typing Qualification IT Qualification Knowledge & Skills Essential Excellent communication and interpersonal skills Understanding of clerical processes Efficient and accurate word processing skills Desirable Experience in a clinical setting Knowledge of hospital patient administration system Experience Essential Knowledge of Office and Outlook, including Word, Excel and Powerpoint, E-mail and Internet Personal Attributes Essential Excellent communication skills Customer focused Person Specification Qualifications & Training Essential GCSE's A-C (Maths & English) or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience Desirable Typing Qualification IT Qualification Knowledge & Skills Essential Excellent communication and interpersonal skills Understanding of clerical processes Efficient and accurate word processing skills Desirable Experience in a clinical setting Knowledge of hospital patient administration system Experience Essential Knowledge of Office and Outlook, including Word, Excel and Powerpoint, E-mail and Internet Personal Attributes Essential Excellent communication skills Customer focused Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address Friarage Hospital Bullamoor Road Northallerton DL6 1JG Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)