Are you an experienced, passionate Spa Therapist looking for your next challenge in assisting our clients Treatment Manager to lead their team of Spa Therapists to excellence
Join our clients award-winning spa and their team of Spa Therapists and take your career to new heights. As a key member of the Spa’s senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring guests receive high standards in their treatment and well-being experience.
We are looking for an Assistant Treatment Manager to workclosely with the Treatment Manager to support in leading a team of 20+ Therapists. This is a hands on role delivering exceptional treatments to guests as well as responsibility for overseeing the day to day operations of the Treatment department. This role includes working towards set Spa budgets, delivering training, stock control, dealing with directly with client complaints, team welfare, delivering exceptional treatments and always prepared to step in to avoid a crisis with a can do attitude.
The Role:
* Personally deliver spa treatments to guests and set a high standard for the team, ensuring every guest leaves feeling rejuvenated and satisfied
* Pro-actively recommend guests homecare and work towards retail targets
* Responsible for overseeing the days operation of the Treatment department, conduct morning briefings, manage daily absences, maximise availability and treatment revenue potential, team well-being, d...