Infrastructure Operations Lead - Birmingham, Budapest, Dublin or Madrid
Country: Ireland
City: Birmingham, Budapest, Dublin or Madrid
Req ID: 505423
About CRH
We are CRH, committed to contributing to a more resilient and sustainable built environment. Our businesses support human activity through the delivery of unique, superior building materials and products for road and critical utility infrastructure, commercial building projects, and outdoor living solutions.
CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions, employing c.78,500 people at c.3,390 operating locations in 28 countries. We are ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies.
Our project portfolio includes sustainable and cutting-edge building projects globally, including the asphalt on the Silverstone Grand Prix Circuit and the Burj Khalifa.
Position Overview
The IT Infrastructure Operations Lead is responsible for the development, optimisation, and management of the organisation’s IT infrastructure. This role ensures the maintenance, reliability, and resilience of all IT infrastructure components, including data centers, cloud services, and network security.
Key Tasks and Responsibilities
In this role, you will:
* Lead day-to-day IT operations to ensure efficient service delivery across all infrastructure services.
* Oversee the management of IT incidents to ensure they are resolved promptly and effectively.
* Implement continuous improvement initiatives to drive operational excellence in IT services.
* Develop and manage the performance and development of technology operations staff and specialists.
* Ensure the reliability, resilience, and optimisation of IT infrastructure.
* Engage with IT leadership and OpCos to ensure alignment and support for IT infrastructure operations initiatives.
* Manage third-party relationships with key vendors and service providers.
* Support relevant transformation activities and projects.
Individual Competencies
You are able to:
* Drive Results - Achieving objectives under tough circumstances.
* Have Courage - Addressing difficult issues.
* Cultivate Innovation - Creating new ways for success.
* Have a Strategic Mindset - Translating future possibilities into strategies.
* Attract and Develop Talent - Building talent to meet organisational goals.
* Be Resilient - Rebounding from setbacks.
* Collaborate - Building partnerships to meet objectives.
* Make Quality Decisions - Timely decisions that keep the organisation moving forward.
* Drive Vision and Purpose - Motivating others with a compelling vision.
Key Characteristics
For this role you should be/have:
* Leader – Strong leadership and interpersonal skills.
* Visionary Moderniser – Driving toward modern technology and practices.
* Critical thinker – Problem solver.
* Customer Focused – Innovating to improve customer focus.
* Motivated – Staying motivated and dealing with resistance.
* Coaching – Building on strengths and improving weaknesses.
* Detail-oriented – Taking corrective action early and decisively.
Key Functional Competencies
You possess the following:
* Collaboration skills to build strong relationships based on trust.
* Proven project management skills.
* Strong vendor management skills.
* In-depth knowledge of IT infrastructure operations.
* Language: English (Fluent). Desirable: Second European Language.
* Excellent communication skills.
* Excellent organisational and time management skills.
* Ability to translate business requirements into technical solutions.
* Strong stakeholder management skills.
* Ability to communicate complex concepts effectively.
Experience / Education
You are/have:
* Minimum of 5-7 years of management experience in IT Operations.
* College diploma or university degree in business, information systems, or a related field.
* Experience managing teams and processes within IT Infrastructure Operations.
* Professional certifications such as ITIL, PMP, Prince2, TOGAF.
* Experience in the construction materials or industrial manufacturing sector.
* Proven experience in a federated matrix model.
What CRH Offers You
A culture that values opportunity for growth, development, and internal promotion.
Highly competitive salary package and comprehensive secondary benefits.
Significant contribution to your pension plan and health and wellness program.
Excellent opportunities to develop and progress with a global organization.
Connect your future to CRH
We are curious to learn more about you. Please introduce yourself and send us your application.
CRH is an equal opportunity employer. We encourage applications from all sectors of the community.
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