Job summary As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to residents. You'll answer phones, handle files, support managers, meet and greet visitors, and engage with residents. This varied role requires the ability to multitask, good computer skills, and a confident telephone manner. Main duties of the job In this Admin Assistant role, you'll be responsible for a variety of administrative tasks to support the smooth running of the care home. This includes answering phone calls, managing files and records, and assisting the management team. You'll also have the opportunity to interact with residents and their families, showing them around the home and helping to create a vibrant, welcoming environment. About us Barchester Healthcare is a leading provider of care homes in the UK, known for its commitment to delivering high-quality care and support to elderly and vulnerable individuals. The company operates a network of over 200 care homes across the country, employing a dedicated team of healthcare professionals and support staff. Date posted 02 November 2024 Pay scheme Other Salary £12.62 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1180598453 Job locations Barchester Healthcare Basingstoke RG21 5NW Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required for this role, but you should have strong administrative skills, good computer proficiency, and excellent communication abilities. A genuine interest in working with older people and a desire to make a positive difference in their lives would be highly advantageous. Person Specification Qualifications Essential No specific qualifications are required for this role, but you should have strong administrative skills, good computer proficiency, and excellent communication abilities. A genuine interest in working with older people and a desire to make a positive difference in their lives would be highly advantageous. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Basingstoke RG21 5NW Employer's website https://www.barchester.com/ (Opens in a new tab)