Job summary As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role involves answering phone calls, greeting visitors, managing the reception area, and administrative tasks. Barchester offers a competitive salary and an excellent rewards package, including free learning and development, profit-sharing, and a range of discounts. Main duties of the job The Receptionist role at a Barchester care home is varied and important. As the first point of contact, you'll play a vital role in creating a positive and friendly environment. Your responsibilities will include answering phone calls, greeting visitors, showing prospective residents and their families around, and carrying out administrative tasks such as typing, photocopying, and filing. About us Barchester Healthcare is a leading provider of care homes in the UK. They are committed to delivering high-quality care and creating a warm, welcoming environment for residents and visitors. The company offers a range of benefits and career development opportunities for its employees. Date posted 26 March 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1268651849 Job locations Barchester Healthcare Ashington NE63 9AN Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. The ability to be professional, caring, courteous, and well-organized is essential. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. The ability to be professional, caring, courteous, and well-organized is essential. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Ashington NE63 9AN Employer's website https://www.barchester.com/ (Opens in a new tab)