Business Support Executive - UK (2pm - 10.30pm)
Permanent employee, Full-time · UK - REMOTE
£23,400 - £26,000 per year
Job Description
Business Support Executive role with SmartPA, HQ based in Edinburgh. Tired of your mundane and repetitive day job? Come and join our ever-growing team at SmartPA where you will be supporting an eclectic range of clients - from corporates to one man bands, you’ll see it all!
With supporting such variety of businesses, SmartPA requires a wide range of skills and experience within our Centre of Excellence. This is where you come in! Bring your talent to the table, be it social media, diary and email management or bookkeeping - and we will match you to your perfect clients.
If you are a quick learner, we want to hear from you! We don’t expect you to know the ins and outs, but we’re here to support you along the way. All you need to bring is your personality, positivity, and passion for driving clients’ business forward to achieve their ambitious goals.
SmartPA is leading the way towards a new working world, providing invaluable virtual support to all areas of business. Founded in 2008, we are ahead of the curve, expanding globally with recently opened offices in Malaysia and South Africa. As a result, SmartPA is building a team of passionate and business-minded individuals who thrive in a fast-paced, dynamic, and (most importantly) fun environment.
Our people and culture drive our success. At SmartPA we are committed to fast growth, passionate about people, and absolutely embracing of challenge and change.
Key Responsibilities and Skills
Responsibilities:
* You will be working one on one with clients, so the ability to build strong relationships is an absolute must.
* You will be responding to client requests, supporting their business’ day-to-day needs.
* You will be working within a pod structure to support each other and your clients. The pod structure allows for support and cover with clients whenever needed.
* You will be a SmartPA ambassador, delivering our purpose and promoting SmartPA culture and values within your team and to clients.
* You will demonstrate the ability to proactively manage client expectations.
Skills:
* Time management and organisational skills are crucial within this role. As you will be providing support for numerous clients, you will need to be a pro at juggling priorities whilst paying close attention to detail.
* Strong communication skills both on the phone and in written English are essential.
* The ideal candidate will be adaptable. You will be talking to a wide range of clients with varying backgrounds and seniority levels. The ability to adapt your language and tone with clients is key!
* Great social skills are a must – both internally and with clients.
* You will have an enthusiastic ‘can do’ attitude; no job is too large or too small.
* You will enjoy a fast-paced environment and work well under pressure, being an efficient multi-tasker.
* SmartPA is always open to improvements, and our people know best. So we appreciate people who are willing to contribute suggestions for business improvements.
Experience
* Experience with MS Office (particularly Outlook, Word, and Excel) is essential.
* Experience in project delivery and completing tasks to tight deadlines is essential.
* Some experience in admin is essential.
* Experience in account management is desired.
* Experience in diary management is desired.
* Experience in using CRM systems / booking systems is strongly desired.
* Experience in document formatting is desired.
* Experience in data handling and entry is desired.
* Experience in office management is desired.
Work Remotely
Yes
Salary
£23,400 - £26,000
Schedule
Monday - Friday, 2pm - 10.30pm UK hours (EST Timezone)
Job Type
Permanent, full-time.
About Us
At SmartPA we provide industry-leading administrative and business support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world’s largest talent pool while raising standards and inspiring growth across our marketplace.
We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home-based business, delivering SmartPA's world-class back office services.
Whether you want flexible working hours, increased income, better work-life balance, or minimised childcare costs, SmartPA enables you to achieve your goals.
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