Job Title: Patient Access AdministratorWorking hours: 9-5 Salary: £11.44 per hourContract length: Until 31/03/2025 (Subject to extension)
Role overview:
The role of a Patient Access Administrator is to provide an efficient and high quality appointment, reception and administration service within the Imaging and Nuclear Medicine Department. To utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard within expected targets. The Patient Access Administrator will not only need to be able to work alone and use their own initiative but also as part of a large team of admin staff across the Imaging Department. The Patient Access Administrator must ensure patients are accurately registered and processed on the Radiology Information System (CRIS) and Patient Administration System (Oasis) and have the ability to book and schedule appointments on CRIS.
Main Duties and Responsibilities:
1. Communication
2. Answer complex enquiries both in person and on the telephone, from people who may have varying levels of ability to understand or whose first language is not English.
3. Provide and receive complicated and sensitive information, and give explanations and instructions clearly and concisely where barriers to communication may exist, including challengin...