Commercial Manager - Europe Division (all genders) Job ID 198233 Posted 18-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Building Management, Customer Service, Data Centers, Facilities Management, Legal, Purchasing/Procurement, Sales Support, Transaction Management, Workplace Strategy Location(s) Amsterdam '- Noord-Holland - Netherlands, Amsterdam-Zuidoost '- Noord-Holland - Netherlands, London - England - United Kingdom of Great Britain and Northern Ireland, Paris - Ile-de-France - France ABOUT CBRE DATA CENTRE SOLUTIONS CBRE Data Center Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for Data Centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle. We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career. Join us now in Amstedam (Netherlands) or alternatively in Paris (France) or the UK and bring your unique talent and skills to our Team. Jobs can be hybrid / remote as long as you live close to one of the above mentioned cities. YOUR CHALLENGES The main purpose of this role is to support the business and its customers by educating, influencing and advising key stakeholders on commercial best practice in order to contribute to long-term growth and profitability. This requires enabling the development of new business opportunities from initiation through contract negotiation (both with customers and suppliers) to implementation in order to support the business' growth aspirations. 1) Negotiate and Agree Contracts To agree both customer and supply-chain contracts on a timely basis to the mutual satisfaction of both parties: - Involved with the sales, tender or re-tender process - Adopting and agreeing the best negotiation strategy with internal stakeholders - Leading the negotiation involving key business and legal stakeholders - Achieving a signed contract document - Influencing internal and external stakeholders - Complying with the CBRE contracting standards and policies Success criteria: - CBRE wins new contracts - Signed contract achieved on best possible terms and compliant with CBRE governance - Timely negotiation of supplier contracts - Customer and supplier contracts have clearly defined scope and obligations - Good customer and supplier relationships 2) Commercial Policy/Procedure Compliance To promote compliance with policy and procedures: - Attending business unit, account, contract or project reviews to promote best practice - Providing and maintaining standard documentation - Checking and challenging processes for compliance - Support timely and contractually robust order placement Success criteria: - Risks mitigated and offset - Profits maximised - Positive behaviours promoted - Disputes and issues reduced 3) Educate and advise on commercial best practice To develop internal stakeholders' commercial awarenes: - Advising on contractual obligations - Running commercial training courses - Providing commercial and contractual guidance at tender stage and through the contract life cycle - Presenting at company, divisional and business unit management meetings - Staying abreast of changes in law and commercial practice Success criteria: - Practical and useful contract summaries/abstracts/deliverables (terms, pricing and scope) - Contractual compliance - Commercially astute colleagues - Good account/contract/project management - Minimise claims/disputes/issues 4) Providing commercial solutions To provide commercial solutions to minimise risk and maximise opportunities: - Analysing the circumstances - Articulating the options and potential outcomes - Influence and motivate stakeholders to take the best commercial solution - Building key customer contacts to strengthen CBRE's position in the development of long term customer relationships - Considering innovative solutions - Taking the lead on issues which could lead to high risk or litigation/disputes Success criteria: - Achieving the most commercially advantageous outcome - Avoid margin erosion - Achieve customer acceptance - Avoid formal disputes/litigation - Maintain relationships 5) Promote Best Practice Supplier Engagement To promote best practice in the appointment of suppliers: - Transferring risk by back to back obligations - Negotiation of Supplier Terms Success criteria: - Timely and contractually robust order placement - Dispute avoidance - Meets CBRE contract requirements - Protects and promotes CBRE's servic YOUR PROFILE - Degree qualified or equivalent - At least five years relevant experience in a commercial role - Sales focused contract negotiation skills - Experience in supplier negotiations - Self-motivated individual experienced and comfortable with complex problem solving and providing solutions based advice and guidance to multiple stakeholders - Customer focused approach - Proven track record of working with, educating and influencing a broad range of internal and external stakeholders at all levels - Excellent communication skills, both verbal and written with fluency in English - Collaborative approach with ability to maximise short term requirements and output whilst building long-term productive relationships - Thrive on fast-pace working in a regional and global business - Able to understand and anticipate business needs. Flexible approach, diligent, discrete, compliant with company policies and responsive to key business objectives - Strong commercial acumen and understanding of business impact and risk mitigation in relation to contract drafting and operations - Proficient analytical skills and a measured approach to decision making - Experienced and comfortable with industry standard forms of contract, such as FIDIC, JCT, NEC etc - Experience of Data Centre sector desirable - Experience working with blue chip, IT, finance, media and/or telecoms companies desirable - Qualification / training in contract law desirable - Additional language skills desirable OUR BENEFITS - CONVINCING - Future-proof job opportunity with a true development guarantee in one of the fastest growing Data Centre markets worldwide - TOP trainings with internationally recognized state-of-the-art certifications - Attractive salaries based on experience and qualification with an annual salary assessment / increase and good bonuses as well as a good old-age provision and insurance policies including health insurance and other good social benefits - International working environment with inspiring cross-border career opportunities - Creative working culture with challenging responsibilities and high level of autonomy - DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values Do you need more good reasons? Please take a look on our recent won awards: - TOP Company 2024 (viertes Jahr in Folge unter den TOP 5% Arbeitgebern auf KUNUNU) - Best Company for Career Growth 2024 (Wallstreet Journal) - Best Places to Work 2024 (Globe St´s) - Best Workplace for Wellbeing (weltweit unter den TOP 100 auf Indeed) - Commitment to Diversity and Talent Development Award 2024 (Datacloud Global Awards) - Outstanding Contribution to Skills and Training Award 2024 (DCS Awards) HAVE WE AROUSED YOUR INTEREST? Have we aroused your interest? If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and the ref. no. 198233 and salary expectations via our application system. For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)