Brainkind is a leading UK charity that works alongside people with an acquired brain injury, autism, and learning or physical disabilities to help them live as independently as possible. Our teams across the UK support people to move forward with their lives. It's a special feeling to share their individual journeys and play a part in the progress they make. Our employees are incredibly passionate about the jobs they do; you'll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
The Role:
As an Administrator at Ty Aberdafen, your main purpose is to assist in the running of the service in terms of operational, administrative, and financial effectiveness, within the policies determined by Brainkind and within budgets, which will be prepared locally and agreed centrally.
Main duties of the job
Main Tasks and Responsibilities (but not limited to):
1. Collate emails received on a daily basis, prioritise according to urgency/importance, and action to ensure deadlines are met and completed in a timely manner.
2. May have cash/cheque handling responsibility for service/unit/department and ensuring that all records/banking duties are accurate, carried out timely, and processed for month-end reporting.
3. May be required to undertake purchase ledger responsibilities and all associated duties as required.
4. Service/department/unit systematic filing (electronic and/or manual) of necessary paperwork in an appropriate and timely manner.
5. Assist in dealing with telephone calls as required, dealing with telephone enquiries in a professional manner, directing calls as appropriate, and taking messages as necessary. This may include reception duties as required.
6. May be required to undertake any other reasonable administrative duties, including deputising for others, that fall within the role and/or to support the smooth running of the Trust service/unit/department as directed by the line manager.
7. Communicate effectively with staff at all levels, ensuring the efficient collation and distribution of information.
8. May assist and support in the collection and submission of accurate data to Central Support Services/Functions within specified deadlines.
9. May be required to support in the chasing debts in conjunction with Credit Controllers and/or central support service/functions.
10. To undertake any reasonable travelling requirements, in order to fulfil the tasks and responsibilities of the role.
Personal Development, Supervision and Training
1. Participate in regular support and supervision from line management.
2. Continuously developing professional knowledge and expertise, attending training and development events as and when required.
3. Attend and participate in regular team and other meetings, both internal and external.
4. Attend and participate in all relevant conferences and events as requested/approved by line management.
Policies and Procedures
The post holder will be expected, at all times, to be familiar and comply with the written policies, procedures and guidelines for good practice, issued by Brainkind. Ensure the Health & Safety policy and procedures are adhered to at all times. Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.
Person Specification
Experience
* Previous experience of setting up and maintaining office systems.
* Previous experience of using and setting up Databases.
* Experience of supervising staff and delegating tasks.
* Excellent IT skills using Microsoft Office, in particular Word, Excel, and Outlook.
* Excellent communication skills, both oral and written.
* Excellent organisational skills and the ability to prioritise workload.
* Excellent numerical skills.
* Experience of working within an environment requiring confidentiality.
* Previous experience of marketing.
* Previous experience of recruiting staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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