Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
The Procurement department is responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals, working together to ensure that our reputation as a first-class procurement team is upheld.
Success. The Softcat Way.
There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.
Be part of a team that enables business growth
A Deputy Team Leader is expected to help, mentor, and assist team members in all aspects of order fulfilment. Softcat would expect the candidate to achieve the above along with focusing on training and development of the team. The ideal candidate will act as a role model to other team members, encouraging proactive and diligent behaviours, and emulating a positive and enthusiastic attitude. The successful candidate will have prior experience of buying and show a passion for people and customer service.
As an Order Fulfilment Deputy Team Leader, you'll be responsible for:
* Assisting with the new start and continuous team training including the planning & reviewing of and delivery of training content
* Proactively supporting their team to ensure that all orders are placed within ETA's and act as an escalation path for queries
* Supporting the Team Leader and deputising for them in their absence
* Fostering a culture of continuous improvement and encouraging your team to contribute more efficient and effective ways of working
* Actively support your team by placing a variety of order types during the day to reduce any backlog.
We'd love you to have
* Leadership, coaching and mentoring experience
* Solid track record in working in a fast-paced environment
* IT experience would be beneficial but not essential
* Experience in an order fulfilment, procurement or buying role would be beneficial but not essential
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Hybrid working – 3 days in the office and 2 days working from home
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Pension
Share incentive plan
Life Assurance
Holiday
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year incentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
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