About the Role
We are seeking a highly skilled Senior Quality Assurance and Compliance Engineer to join our Operations team in Hemel Hempstead. As a key member of our quality management system, you will be responsible for ensuring compliance with applicable standards, regulatory, and customer requirements.
Key Responsibilities
* Assist the Quality Manager in the development and ongoing management of the company QMS, including documentation and process reviews.
* Minimize COPQ, improve efficiency, and assist in delivering reliable products and services to customers.
* Investigate and resolve customer complaints.
* Lead and undertake internal audits (Quality, Information Security, EHS) according to the audit schedule.
* Utilize the 8D methodology for problem resolution and lead root cause analysis for failures and non-conformances.
* Ensure timely closure of Corrective Action and Non-Conformance Reports.
* Participate in the MRB process to manage non-conforming materials.
* Represent Quality in Change Control Board meetings and evaluate ECRs and waivers.
* Analyze data to drive process improvements and enhance product quality.
* Work on cost-saving projects to achieve annual COPQ targets.
* Lead and facilitate customer visits, third-party audits, and FATs.
* Participate in contract reviews and new product introductions, ensuring quality is built into processes.
* Facilitate Design and Process FMEAs.
* Apply core tools like Control Plans and MSA for comprehensive quality planning and control.
* Ensure compliance with company processes, international standards, and regulatory/customer requirements.
About You
* In-depth knowledge of ISO 9001 Quality Management System; familiarity with AS9100 Aerospace standard is advantageous.
* Working knowledge of ISO 27001, ISO 14001, ISO 45001, IPC 610, IPC 620 preferred.
* Understanding of new product introduction and product life cycle processes.
* Proficiency in problem-solving and continuous improvement methodologies, Lean manufacturing, and Six Sigma tools.
Salary and Benefits
The estimated salary range for this position is £60,000 - £80,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:
* Generous holiday allowance
* Pension scheme
* Healthcare plan
* Professional development opportunities