Position Overview
* Store Location - Portsmouth Gunwharf Quays
* Direct the store team to consistently deliver an exceptional, memorable customer RL experience.
* Empower, motivate and lead the development of the store team.
* Generate meaningful revenue and profitable and sustainable growth for the store.
* Effectively communicate and implement the retail store strategy and initiatives that support the RL business vision.
Essential Duties & Responsibilities
* Directly responsible for sales and profit performance in assigned store, ensuring that all sales, margin and KPI goals are met.
* Partner with the Retail Director to develop operating budgets and monitor performance.
* Responsible for the recruitment, selection, supervision and development of store staff.
* Coach and mentor direct reports to achieve optimal results including succession planning for current and future positions.
* Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
* Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation.
* Provide consistent feedback to buyers and planners to identify items and merchandise classifications of high sales and profit potential.
* Understands and places a high priority on providing input to both the Buying Divisions and the Creative/Product presentation teams in regard to merchandise presentation and maintenance of an in-store environment to be consistent with Ralph Lauren's desired image and character.
* Directs the execution of the company's promotional strategies and programs, assuring that they support Ralph Lauren's sales, marketing, and profit objectives.
* Maintains a leadership role in community and charity events
Pay Range Max
Pay Range Min Experience, Skills & Knowledge
* Extensive experience of successfully leading teams in the luxury sector
* To have an in depth knowledge of the luxury sector including competitor activity
* Possess strong communication and interpersonal skills
* A desire to build relationships and promote team work and develop people
* High level of analytical and reporting skill
* To be action orientated and solution driven to achieve results
* To be competent in IT systems to include MS Office, / Excel, Word etc.
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