Working hours: 40 hours per week Interview Date: To be confirmed Additional Salary information: 10% night worker enhancement Malachi Place is a pioneering residential service, based in Ilford, accommodating 42 people, including people with no recourse to public funds. We are looking for a Night Concierge to join our team at Malachi Place. We are committed to providing opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. Everything we do will be underpinned by our core values demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness. Applications are welcome from all, but we are particularly interested in applications from candidates that have language skills relevant to the residents including Punjabi and Lithuanian. Key Responsibilities: Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required Complete building checks which may include patrols of the building and ensuring fire exits and external doors are free from obstruction Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met The successful candidate(s) will be able to demonstrate: Excellent customer service and people management skills with ability to provide efficient front of house service Good verbal and written communication skills A passion for transforming the lives of people experiencing homelessness In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced adult DBS Disclosure and Night Health Assessment For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.