Job Title: ASB Team Leader
Location: Surrey Quays
Salary: £38,000 - £45,000
Contract: 12-Month Fixed Term
We are looking to recruit anASB Team Leader.
We are a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers to build better futures.
As anASB Team Leader, you will be working within the Anti-Social Behaviour Team to manage, supervise, and support ASB Officers, ensuring the delivery of an efficient, proactive, and customer-focused ASB service to our customers.
Responsibilities
Manage the team to deliver an exceptional ASB Service in line with regulatory and legal requirements.
Supervise and support ASB Officers in handling a full range of ASB cases, providing coaching and guidance on complex matters.
Monitor and manage team performance to achieve KPIs and customer service standards.
Build and maintain partnerships with internal teams and external stakeholders, including local authorities, police, and community organisations.
Overse...