Job summary Imperial College Healthcare NHS Trusts' breast service department is one of the largest in the country. We are looking for an enthusiastic and experienced individual with excellent communication and administrative skills to join the breast service reception and administration team based at Charing Cross Hospital in Hammersmith. The main aim of the role is to provide a high quality and friendly reception service as the first point of contact within the breast outpatients' clinic. The post holder will be part of the team that provides a comprehensive and quality administration service to the department liaising closely with clinical staff and management. Other responsibilities will include: Welcoming patients into the clinic and providing a warm and friendly feeling Front-desk activities including answering calls, redirecting calls and distributing correspondence Completing reception-related administration services, scheduling patients, checking patients in and out, managing database and general problem solving Providing administrative support toour clinical and management team Main duties of the job Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 3 Salary £29,485 to £31,088 a year pa inclusive Contract Permanent Working pattern Full-time Reference number 290-SCCS-1695 Job locations Charing Cross Hospital Fulham Palace Rd London W6 8RF Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person Specification Education/ qualifications Essential A-Levels or equivalent knowledge or experience Desirable Medical terminology Experience Essential Administrative experience Filing techniques Basic IT literacy Desirable Previous experience in an NHS institution Skills/knowledge/ abilities Essential Competent use of IT systems - Excel, Word, & database input Organisational skills Desirable Service sector work (preferably hospital). Person Specification Education/ qualifications Essential A-Levels or equivalent knowledge or experience Desirable Medical terminology Experience Essential Administrative experience Filing techniques Basic IT literacy Desirable Previous experience in an NHS institution Skills/knowledge/ abilities Essential Competent use of IT systems - Excel, Word, & database input Organisational skills Desirable Service sector work (preferably hospital). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Imperial College Healthcare NHS Trust Address Charing Cross Hospital Fulham Palace Rd London W6 8RF Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab)