Band 3 Assistant Patient Pathway Coordinator (CAT 2A - PCEU Ophthalmology) This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary. An exciting opportunity has arisen for an Assistant Patient Pathway Coordinator (APPC) to join our Clinical Administration Team in the Ophthalmology Department. We are looking for a candidate who can provide support to clinical and non-clinical staff. You will be a point of contact for administrative issues relating to patients' pathway of care, working as part of a multidisciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales. You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales. The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers. This is an exciting time to join the Ophthalmology Department as we move towards more digital ways of working, including virtual clinics and assessment. We are also able to offer flexibility in working from the Prince Charles Eye Unit, Windsor as well as working from home on rotation. The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our CARE values: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen. For further details / informal visits contact: Name: Lucy Floyd Job title: Patient Pathway Manager Email address: lucy.floydroyalberkshire.nhs.uk Telephone number: 0118 322 7169 Lucy Floyd (Patient Pathway Manager) on 0118 322 7169 or lucy.floydroyalberkshire.nhs.uk