You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex
Responsibilities
1. Perform as a high-level, technical subject matter expert for campus wireless and remote access engineering services.
2. Assist with and support Wireless Network Security platforms
3. Participate in current state system analysis, requirements gathering, and documentation
4. Assist Lead Engineer in architecture and infrastructure design and selection process
5. Provide estimates, engineering, implementation, and review of Campus wireless and remote access design
6. Create technical design/implementation documentation
7. Create platform product roadmap
8. Lead test planning, and execution of configuration and implementation deployments
9. Work with various project teams providing consultation to prepare various user services and components for production.
10. Work with GNOC Incident Management team to identify monitoring gaps and analytics requirements.
11. Coach and mentor others
Qualifications
12. Bachelor’s Degree in a Computer Science or related field, or equivalent experience in Enterprise Networking technologies
13. Proven experience engineering and supporting large scale multi-vendor enterprise networks.
14. Experience with RF and designing WiFi networks for campus locations
15. CWNA certification knowledge base
16. Knowledge of IEEE wireless standards (802.11 g,n,ac,ax), 2.4, 5, and 6Ghz)
17. Knowledge of RF, WLAN design, site surveying a plus
18. Experience with AAA Authentication Authorization Accounting
19. Experience RADIUS and/or TACACS
20. Experience ClearPass/ISE experience
21. Experience Integrating with ADS and/or MFA
22. Experience with server Certificate management
23. Experience ticket system (ServiceNow)
24. Strong troubleshooting skills
25. Experience with various network, wireless and remote access vendors to include but not limited to Aruba, Cisco.
26. Knowledge of routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
27. Knowledge of engineering tools – Wireshark, PCAP, SSH, Putty
28. Good understanding of security infrastructure, including firewall concepts
29. Requires professional written and verbal communication skills
30. Must be able to function effectively both individually and within a team
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
31. Competitive base salaries
32. Bonus incentives
33. Support for financial-well-being and retirement
34. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
35. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
36. Generous paid parental leave policies (depending on your location)
37. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
38. Free and confidential counseling support through our Healthy Minds program
39. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.