KEY DUTIES Work with stakeholders to agree project scoping, collect data, deliver improvement workshops, support staff to own and implement change and monitor the outcomes of the service improvement projects. Undertake on the ground audits and current state process mapping. Work with the Service Improvement Business Analysts to collect, analyse, and interpret complex qualitative and quantitative process data and on this basis set out strong recommendations to resolve operational performance difficulties and problems. Develop and facilitate improvement workshops to review current state and design future state pathways, supporting staff to own and implement change within their departments. ADMINISTRATIVE RESPONSIBILITIES Aid with the maintenance of the project tracking system for all improvement projects, including benefits realised and project completion. Ensure that project documentation is completed within agreed timescales. Assist with the upkeep of records relating to staff trained across the organisation. TEACHING & TRAINING RESPONABILITIES Mentoring and support to project leads, including but not limited to, technical analysis project management advice and identification of project benefits where appropriate. Have the ability to impart quality improvement methodologies and techniques within the team and across the trust. LINE MANAGEMENT/SUPERVISORY RESPONABILITIES Line manage administrator within the Early and Faster Diagnosis Programme team. SERVICE DEVELOPMENT IMPLEMENTATION RESPONABILITIES Ensuring that the service improvement is designed to maximise patient flow and processes and meet operational best practice standards, eliminate waste & inefficiencies. Ensuring designed pathways and processes are operationalised. Designing appropriate control plans to ensure project sustainability for benefits realisation. Writing, reporting, and presenting on project progression against relevant KPIs. PLANNING & ORGANISATIONAL RESPONSABILITIES Organise own work effectively and work on their own initiative to identify areas of improvement across the organisation. Balance expectations of organisational improvement against the day-to-day challenges within the clinical Divisions. Chair and facilitate meetings. Support and manage knowledge sharing at all levels on the service improvement project. Plan and prioritise own work to ensure effect support to all areas and deliver key objectives. Market the quality improvement of the changes. Provide leadership to ensure projects are completed within agreed budgets. Prepare detailed work plans for project scoping and implementation including the analysis of cross project dependencies and intra-project dependencies. Carry out all tasks identified in the relevant project implementation plans. Have a methodical approach to their work, with an attention to detail. Work with sometimes limited information.