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Domestic Connections Planning Co-ordinator, Salford
Client:
ENWL
Location:
Salford, United Kingdom
Job Category:
Logistics
EU work permit required:
Yes
Job Reference:
e96f43fd439e
Job Views:
6
Posted:
25.01.2025
Expiry Date:
11.03.2025
Job Description:
We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Area Operations South team has a fantastic opportunity for a Domestic Connections Planning Coordinator to join them in Salford on a full-time basis.
Our Role
We’re looking for an exceptional person to join the South Operations Team, to co-ordinate the necessary resources to complete Domestic Connections. Once a customer is ready for their connection to take place, you will be responsible for organising everything we need to safely deliver the customer’s new connection, in a timely manner.
1. Co-ordinate the management of resources to deliver Domestic Connections in South Operations.
2. Responsible for raising work packs within agreed timescales, including work instructions, that are fit for purpose and include utility drawings.
3. Effectively manage the ordering of Traffic Management in line with requirements for the job.
4. Manage the raising of, or requesting of, Streetworks Notices / Permits.
5. Liaise with the Street works Team, to ensure the timely raising of Permits to ensure booked works go ahead within on agreed date with customer.
6. Schedule and monitor all works into weekly programmes highlighting, through accurate analysis, any potential risks with the management team.
7. To safely and effectively schedule staff (direct and contractors) for the area, ensuring the correct resource is allocated for booked works.
8. Monitor and analyse all works in the weekly programmes to ensure full utilisation of the resources and updating of scheduling tools.
9. Liaise with both operatives and contractors on any site issues, acting as the first point of resolution.
10. Take ownership of and support the investigation of customer complaints.
11. Liaise with contactors to ensure compliance with NRSWA. Where non-compliance exists, identifying this and taking action to remedy it, or where necessary escalating through appropriate channels.
12. Liaise with other Directorates as necessary to ensure effective working.
Who we’re looking for
You will have a strong understanding of industry-specific working practices, including Excavation, Cable Jointing and Overhead Lines.
1. Demonstrate experience of being part of a high-performance team.
2. Ability to build strong working relationships with key stakeholders within Electricity North West and our external partners.
3. Have a logical mindset with excellent organisational skills and the ability to manage changing priorities.
4. Excellent IT literacy, with the ability to learn and use a variety of systems and demonstrate a high level of accuracy.
5. Able to use your own initiative to resolve problems.
6. Demonstrates high level of self-motivation, with a strong drive to succeed.
7. GCSE Maths & English (Grades A* to C).
What we’re offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
* 25 days annual leave increasing with length of service.
* Private Health Care.
* An employee rewards portal offering discounts on several well-known brands.
* A market-leading contributory pension scheme.
* Employee assistance programme.
* Opportunity for professional development through our L&D function.
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