An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in Norfolk NMC registered nurse with relevant post-registration experience, desirable but not essential As the Operations Manager your key responsibilities include: Develop excellent relationships with key contacts in our regions, specifically targeting the private market Actively lead Sales & Business Development activities for all branches Ensure all services are fully resourced through effective recruitment management Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills The following skills and experience would be preferred and beneficial for the role: Proven experience in managing operations in a care home or similar healthcare setting Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders Ability to analyse data and make informed decisions to achieve business objectives Knowledge of best practices in quality care and environment for elderly residents Ability to work independently and collaboratively in a fast-paced environment Hold a full UK driving licence The successful Operations Manager will receive an excellent salary up to £60,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits: Monthly Car Allowance Annual performance related pay Comprehensive induction programme Career development opportunities from a fast-growing group Generous holiday allowance Private medical cover Generous pension contribution Reference ID: 6616 To apply for this fantastic job role, please call on 0121 638 0567 or send your CV