Job summary Working Full Time: 37.5 Hours Per Week Monday to Friday - Various shifts between 07:00 and 20:00 Enhanced pay on weekends We are looking for an enthusiastic and self-motivated individual to join the Catering Services Team for the role of Food Service Team Leader. You will be actively involved in supporting the Catering Department in the day to day management of the food and beverage service areas within the Staff Restaurant, the Patient Conveyor Belt Service and the Hospitality Service, to ensure the team is always achieving excellence. You will further support the Head Chef in the management of patient's ward beverage trollies and on site vending facilities. Main duties of the job Allocate work, arrange duty rotas and cover for annual leave and sickness Assist in 'on job' training of staff and ensure compliance with mandatory training. To be responsible for ensuring correct cleaning methods are adhered to. Ensure temperature monitoring of hot and cold food is carried out and recorded for due diligence records, ensuring HACCP principles are in place. Ensure temperatures of fridges and freezers are recorded for due diligence. Ordering and receiving of stock. Checking for quality and quantity Report defective equipment to maintenance and record. To undertake quality and monitoring checks in all areas according to agreed frequencies and ensure that all rectifications are carried out in a timely manner. Ensure staff observe highest standard of personal hygiene at all time Requisitioning and control of provisions. Liaise with catering management to discuss any changes or occurrences affecting service. Ensure strict observance of all fire, health and safety policy regulations. Must be trained to intermediate Food Hygiene Level, and support local training of basic food safety measures (Fridge temperatures / Probe calibrations. Knowledge of dietary requirements specifically Halal / Kosher / Texture Modified meals /Vegan and understanding of known allergens. About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa Contract Permanent Working pattern Full-time Reference number 210-2024-865-A Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualifications Essential Level 3 Food Hygiene Certificate IOSH Working Safely certificate Desirable Intermediate Food Hygiene Certificate or willingness to complete training Customer Service Training or willingness to undertake training Knowledge and Experience Essential Relevant experience in a supervisor's role Desirable Knowledge/experience in customer service An understanding of food safety legislation Knowledge/experience of retail and marketing Experience in handling complaints Person Specification Qualifications Essential Level 3 Food Hygiene Certificate IOSH Working Safely certificate Desirable Intermediate Food Hygiene Certificate or willingness to complete training Customer Service Training or willingness to undertake training Knowledge and Experience Essential Relevant experience in a supervisor's role Desirable Knowledge/experience in customer service An understanding of food safety legislation Knowledge/experience of retail and marketing Experience in handling complaints Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)