The Animal Management team at the Christchurch City Council works hard to ensure the community is safe and protected from nuisance and dangerous dogs, with a strong focus on reuniting dogs with their owners. This position ensures the ongoing management, control, and welfare of animals throughout our city continues.
This role is a part-time position, for a minimum of 15 hours per week (Friday, Saturday, Sunday), with the opportunity to cover absences and work up to a maximum of 37.5 hours per week.
About the role | Ko te mahi nei
You will assist the animal management team by delivering excellent customer service to our hapori and ensuring the best outcomes for the animals under our care, through accurate and consistent information and administrative support. Your responsibilities include:
* Providing friendly, helpful, and courteous front-line services, whilst demonstrating empathy and resilience.
* Providing professional care and welfare to animals housed in the shelter facility through feeding, cleaning, and exercising dogs.
* Receiving and accurately updating the Council's dog register database.
* Providing educational information to the public about the control, care, and welfare needs of animals and responsible dog ownership.
* Providing general care and maintenance of the shelter complex.
* Completing the associated documentation regarding the release of dogs from the shelter.
To be successful in this role, you will:
* Be competent in using systems that assist in essential administration functions such as financial transactions and data entry.
* Have strong communication skills with the ability to exercise empathy when dealing with customers in highly emotional situations.
* Be physically fit, as daily exercising of our dogs and cleaning is essential to the role.
Advanced animal handling skills are required; however, training in animal behavior and temperament assessment, dog micro-chipping and verification, and extra animal handling processes will be provided.
What's in it for you? He aha ngā hua ki a koe?
Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:
* Access to training programs, workshops, and development opportunities.
* Collaboration - exposure to wider areas of the organization.
* Benefits - a variety of benefits for Council staff from health schemes to retail discounts.
If you have excellent administration and customer service skills and a passion for animal welfare, apply today to join our team in this rewarding role!
At the Christchurch City Council, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyway.
We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz.
Hours of work - Friday 7 hours, Saturday 9am-1pm, Sunday 9am-1pm. Minimum of 15 hours per week.
Position - Permanent Part-time
Location - This position is primarily based at 10 Metro Place, Bromley.
Salary - The hourly rate for this role goes from $27.80 - $31.68. Starting rates will be based on knowledge, skills, and experience the successful candidate brings to the role, and relativities both within the immediate team and in the broader organization for the same or similar roles.
Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
Reference #37299
Posted on 23 Jan 2025
Closes on 20 Feb 2025 23:00
Location(s) Central City
Expertise: Administration, Customer Service, Enforcement
Job level(s): 1 to 3 years, 3 to 5 years, 5 to 7 years
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