JOB PURPOSE To look after the physical, emotional, cultural and social needs of the service users using a person centred approach. To observe and promote the Service users choice, independence, dignity, privacy, fulfilment and other rights. To create and maintain good professional relationships with Service users, their family and friends and other stakeholders. To adhere to all regulatory and statutory obligations and Homely Supported Living Ltd policies, procedures and guidelines JOB RESPONSIBILITIES Care provision To provide personal care and support to Service users with a wide range of needs, illnesses and disabilities. To know and understand the care and support of the Service users. To undertake the tasks detailed in the service users care and support plan using a person centred approach and in the least intrusive way. To encourage the independence and motivation of the service users and not foster dependent behaviour. To provide input into the care and support plans of service users by regularly feeding back to the keyworker or the Manager. To assist Service users getting up in the morning and going to bed at night. To assist Service users to wash, bath and shower, to assist Service users to dress and undress. To assist Service users to look after their skin, teeth, hair and nails. To assist Service users with toileting, continence management and personal hygiene. To assist Service users with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment. To prepare food and drink for the Service users, being aware of the Service users choice, likes/dislikes, nutritional needs and cultural requirements. To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management. To use manual handling equipment safely and correctly. To maintain good communication and develop effective working relationships with Service users. To provide companionship to the Service users, actively talking and listening to them about their interests. To help the Service users to maintain contact with their family and friends. To accompany the Service users on trips into the community. To ensure as safe as possible the living environment for the Service users, whilst respecting the Service users choice and rights. Recording and Reporting To maintain detailed accurate records in respect of care and medication support given and tasks undertaken. To regularly read care and support plans, acknowledging changes. To protect the confidentiality of all information relating to the service users and not divulge information to anyone who is not authorised to receive it. To promptly report to the manager of any issues concerning the care, support, well being or. behaviour of the Service users and update records accordingly. To continue to monitor where concerns have been reported and recorded. To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager. To report any complaints to the manager. To contact the deputy manager or manager if running late. Special conditions attached to post. Flexible working, as evening and week end work is required Own transport Ideal candidates: Experienced Male or Female (Certifications incl.) Work remotely: No