Job summary 37.5 Hours per week This role is to work Monday to Friday on site, within the core hours of 08.00 - 17.00 (7.5 hours per day). Department - Paediatrics & Neonates Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to formal evaluation in role (this would take 18 months to progress from band 3 to 4. We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post is available within the Paediatric Department. This offers excellent opportunities for enthusiastic and conscientious people to provide a comprehensive medical secretarial service to consultants, junior medical and specialist nursing staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the service. Main duties of the job You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills. You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic. This vacancy will close when we receive sufficient completed applications. About us South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals. The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities. The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds. Date posted 29 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 328-WAC-6817669-A Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions. Your Leadership Impact Leading Your Team to Success Service Improvement for Beginners Developing your Service Improvement Skills The leadership and improvement programme aims to: Explore leadership within the NHS Promote Trust values and behaviours Develop your leadership effectiveness and skills Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team. Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions. Your Leadership Impact Leading Your Team to Success Service Improvement for Beginners Developing your Service Improvement Skills The leadership and improvement programme aims to: Explore leadership within the NHS Promote Trust values and behaviours Develop your leadership effectiveness and skills Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team. Person Specification Experience Essential Previous experience working within a team (B3/4) ealthcare / NHS Trust experience (B3/4) Experience Band 3 Essential Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet Secretarial and administrative experience Experience Band 4 Essential Substantial secretarial and administrative experience Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet Knowledge & Skills Essential Efficient and accurate word processing skills (B3/4) Excellent planning, prioritisation and organisational skills (B3/4) Substantial working knowledge of secretarial/clerical processes (B4) Understanding of secretarial/clerical processes (B3) Substantial Working Knowledge of Functionality of Patient Administration System (B4) ( Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B4) Knowledge of General Data Protection Regulations and patient confidentiality (B4) Desirable Awareness of General Data Protection Regulations and patient confidentiality (B3) Knowledge of medical terminology (B3) Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3) Working knowledge of the functionality of Patient Administration Systems (B3) Trust experience; knowledge of STHFT policies and procedures (B3/4) ( Qualifications Band 3 Essential GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) Desirable Medical Terminology qualification or equivalent level of working experience with medical terminology Audio-typing qualification or equivalent level of working experience with medical terminology Customer Care qualification level 2 Qualifications Band 4 Essential GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework Person Specification Experience Essential Previous experience working within a team (B3/4) ealthcare / NHS Trust experience (B3/4) Experience Band 3 Essential Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet Secretarial and administrative experience Experience Band 4 Essential Substantial secretarial and administrative experience Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet Knowledge & Skills Essential Efficient and accurate word processing skills (B3/4) Excellent planning, prioritisation and organisational skills (B3/4) Substantial working knowledge of secretarial/clerical processes (B4) Understanding of secretarial/clerical processes (B3) Substantial Working Knowledge of Functionality of Patient Administration System (B4) ( Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B4) Knowledge of General Data Protection Regulations and patient confidentiality (B4) Desirable Awareness of General Data Protection Regulations and patient confidentiality (B3) Knowledge of medical terminology (B3) Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3) Working knowledge of the functionality of Patient Administration Systems (B3) Trust experience; knowledge of STHFT policies and procedures (B3/4) ( Qualifications Band 3 Essential GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) Desirable Medical Terminology qualification or equivalent level of working experience with medical terminology Audio-typing qualification or equivalent level of working experience with medical terminology Customer Care qualification level 2 Qualifications Band 4 Essential GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)