* 3 / 6 temporary role with the possibility of going perm
* Immediate start
About Our Client
Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.
Job Description
* Provide first-rate customer service through phone and email communications.
* Process customer orders, quotes and queries promptly and accurately.
* Coordinate with internal teams to ensure customer requests are handled effectively.
* Maintain and update customer records accurately in the database.
* Contribute to the development of customer service policies and procedures.
* Assist in the preparation of customer service reports.
* Support the customer service team in daily administrative tasks.
* Comply with company standards and regulations in all tasks.
The Successful Applicant
A successful Temporary Customer Administrator should have:
* Experience in a customer service role, preferably in the industrial/manufacturing sector.
* Excellent communication and interpersonal skills.
* Strong organisational and multi-tasking abilities.
* Proficiency in MS Office and customer service software.
* A customer-oriented approach with a problem-solving attitude.
What's on Offer
* Immediate start.
* Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
* Gain valuable experience in customer service and administration.
* Possibility of going perm.
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