* Hybrid role
* On-site parking
About Our Client
Our client is a reputable player in the Business Services sector. Based in Polegate, they uphold a robust commitment to providing top-tier services, consistently growing their customer base and expanding their reach.
Job Description
Responsibilities for a Customer Service Advisor:
* Providing excellent customer service to clients and customers
* Resolving customer inquiries swiftly and professionally
* Building and maintaining positive relationships with clients
* Collaborating effectively with team members to enhance service delivery
* Demonstrating a proactive approach to problem-solving
* Managing customer accounts and updating records as necessary
The Successful Applicant
A successful Customer Service Advisor should have:
* Exceptional communication and interpersonal skills
* Proficiency in using customer relationship management (CRM) software
* A strong commitment to customer satisfaction
* The ability to handle challenging customer situations with patience and professionalism
* A keen eye for detail and a knack for problem-solving
What's on Offer
* A competitive yearly salary ranging from £24,000
* Excellent benefits including company events, pension scheme, and cycle to work scheme
* Additional perks such as employee discount, free parking, and health & wellbeing programme
* The opportunity to work from home
* Being part of a vibrant company culture that values employee growth and satisfaction
Contact
Bibi Bosworth
Quote job ref
JN-072024-6495440
Phone number
+44 127 320 1205