Benefits: Government Pension | Generous Holiday Allowance | Birthday Celebrations | Long Service Awards | Annual Events
Working Hours: Full Time
Location: WLMG Ruislip
Salary: £24,000 to £26,500 DOE
Join Our Team as a Service Advisor
WLMG is a leading multi-franchise dealership group seeking a skilled and experienced Service Advisor to join our Nissan, Kia, and MG Service Centre in South Ruislip.
About the Role: As a Service Advisor, you'll play a crucial role in delivering exceptional customer service. You'll be responsible for managing customer inquiries, scheduling appointments, and ensuring a smooth workshop experience.
Key Responsibilities:
* Greet customers warmly and provide professional assistance.
* Advise customers on technical queries and vehicle issues.
* Schedule and manage vehicle appointments.
* Keep customers informed about the progress of their vehicle.
* Cross-sell relevant products and services.
* Process invoices and warranty claims.
* Maintain high levels of customer satisfaction.
Qualifications and Experience:
* Proven experience as a Service Advisor in a franchised dealership.
* Strong communication and organizational abilities.
* Ability to manage a busy workload and meet deadlines.
To Apply: If you're a passionate and customer-oriented individual, we encourage you to apply. Please submit your resume and cover letter by using the form below.
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