Job Description
Case Manager
Buy to Let Mortgages
London
KFS Recruitment are very pleased to be working with a London based lender, on their search for a Case Manager to join the Buy to Let team.
Experience within an office environment and a financial services or mortgage company would be advantageous for these roles.
Key Responsibilities:
* Support to the Underwriting and Sales teams in the processing of specialist lending applications
* Call handling and monitoring as part of the team
* Providing support to routine administrative tasks, including data inputting and processing
* Assisting correspondence between the sales team and introducers
* Managing a inbox of external referrals for new enquiries
* Liaising with lenders and third parties on behalf of the other teams
* Undertaking basic administrative duties across the business
* Booking appointments with lenders and clients where appropriate
Skills / experience required:
* Motivated and focused self-starter who has the ability to learn new skills quickly
* Strong organisational and communication skills
* Detail oriented with commercial awareness of business requirements
* Excellent proof-reading skills
* Computer literate in Word, Excel and PowerPoint
* The motivation to go above-and-beyond for our customers
* Able to provide excellent customer service
* Strong computer and numeracy skills
* A flexible approach to work, and the ability to work well as part of a dynamic team
* Positive attitude with a strong desire to learn and progress