North Manchester General Hospital is part of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the hospital. We are now looking for staff to help us to continue to deliver excellent support services to the hospital.
As a Domestic Supervisor you will ensure domestic staff deliver a full and comprehensive cleaning service to wards and departments within North Manchester General Hospital. The primary function of the service is general cleaning within the hospital environment, including clinical and patient areas such as the emergency department, Theatres, patient bedroom/bathrooms along with all other non-clinical areas, such as infection cleans, office and public areas. You will be responsible for the day to day running of the team.
You will be required to provide a high quality responsive, efficient and effective patient support service to wards and departments within North Manchester General Hospital acting in a caring and professional manner and ensuring we meet the National Cleaning Standards required.
As the hospital is open 7 days per week, the successful candidates may also be expected to work weekends and bank holidays. Therefore, flexibility will be required.
1. To ensure the day to day domestic work is carried out effectively by the domestic team.
2. To manage and reorganise the work of team members schedules taking into account unforeseen circumstances (e.g. sickness absence).
3. To assist and provide a full cleaning service to sterile areas, offices and departments in accordance with work schedules and activity within the area.
4. To support the Domestic Services manager with the introduction of new and innovative working methods.
5. To oversee the day to day running of the department in the absence of the Domestic Services Manager, escalating issues as necessary to senior Facilities staff.
6. To deal with queries and comments in a professional and understanding manner, referring when necessary to the Domestic Services manager.
7. To assist with the investigation of complaints.
8. To ensure Ward managers and Matrons are informed of any potential problems within Domestic Services which may affect service provision.
9. To assist in basic classroom and on the job training for new starters.
10. To ensure all staff are trained on any new cleaning equipment, products and methods/ techniques which are introduced and that these are adhered to by all staff.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
This advert closes on Tuesday 14 Jan 2025
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .