Contents Location About the job Benefits Things you need to know Apply and further information Location Nottingham About the job Job summary HMRC is the UKs tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UKs public services and help families and individuals with targeted financial support. HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. FIS provides HMRC with an effective investigation arm to enforce the Departments compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. This includes complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other fraud attacks targeted at the tax system. FIS is home to a wide range of people with a variety of skills and professional backgrounds including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach. Covert Operations, Digital Exploitation (CODE) sits within HMRCs wider Fraud Investigation Service (FIS). Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description At HMRC, our Cybercrime & Forensic Services (C&FS) team plays a pivotal role in supporting national investigations by delivering critical forensic services. From aiding warrant executions to preserving and analysing digital evidence, our work ensures justice is served. We are seeking a Technical Manager for Audio-Visual Forensics, a unique opportunity to lead and innovate in a field where precision and excellence are paramount. The Forensic Science Regulator (FSR) mandates that all forensic service providers in the criminal justice system adhere to the FSR Codes of Practice and Conduct (FSR Codes) and relevant ISO standards for digital forensic activities. Within Audio-Visual Forensics, there are key areas requiring compliance. As Technical Manager, you will take the lead in ensuring these standards are met by developing and delivering comprehensive technical procedures, overseeing quality checks, maintaining the competency framework, and validating methods. Additionally, you will drive efforts to achieve UKAS accreditation, ensuring the highest standards of forensic excellence. As an Audio-Visual practitioner, youll work with a diverse range of evidence, including video, CCTV footage, audio recordings, and photography. You'll be assisting officers with the handling, processing, and professional presentation of this evidence in a factual and forensic manner for interview and court proceedings. This opportunity will allow you to make a difference and ensure that HMRC remains at the cutting edge of digital forensics. Your work will directly contribute to successful investigations and justice within the UKs criminal justice system, as part of the individual and uniquely varied investigative landscape HMRC is part of. Person specification Reporting to the Senior Technical Manager and collaborating with the Audio-Visual team, the responsibilities for the role are: Technical Management: Implementation & maintenance of documented technical procedures, establishing and maintaining validation of AV forensic methods and assessing and testing staff competency. Positively endorse and nurture a culture that understands and embraces the requirement to work to the FSR code of practice, quality frameworks and remain committed to continuous improvement. Collaborate with the Quality Assurance team to ensure compliance with FSR codes of practice and ISO standards. Represent HMRC and demonstrate compliance with the required standards during external assessments conducted by UKAS. Audio Visual: Processing of analogue and digital devices pertaining to audio, video & photographic media including acquisition, enhancement (audio and visual), editing and production of audio, video and photographic material for presentation to the Criminal Justice system. Attending both friendly sites, and addresses under warrant to triage and recover CCTV data / conduct forensic scene photography. Manage forensic exhibits to ensure continuity, confidentiality and security is always maintained. Attending court as a professional/expert witness. General: Nurture a culture of inclusivity ensuring where possible the involvement of others for developmental and experience generation where skill sets and resources allow. To carry out any duties commensurate with the purpose of the post that may from time to time be determined. Training Depending on existing experience, you will be expected to undertake training, ranging from in-house training to external courses. Public and Personal Safety Training (PPST) Applicants will be required to be cleared by an occupational health assessment to be able to attend a Public and Personal Safety Training course. Successful completion of the PPST is required to undertake duties away from the office for this role. Failure to pass and maintain the PPST certificate may affect receipt of the flexibility payment. Essential Criteria: The applicant has already achieved LEVA Certified Video Technician Status (Level 1 & 2) or be willing to work towards it. Demonstrate a working knowledge of at least one of the below: 1. CCTV and Video - Forensic video applications, acquisition/recovery methods, conversion methods, video editing techniques, enhancement. 2. Audio - Forensic audio applications, acquisition/recovery methods, conversion methods, audio editing techniques, enhancement. Working knowledge of the Adobe Creative Cloud suite. Demonstrable practical knowledge of Law Enforcement working practices, at scene attendances and forensic report writing. Demonstrable experience of working towards and obtaining FSR Codes of Practice and/or ISO 17025 accreditation (for Audio Visual forensic specifically), to include maintaining team records, improving processes and the writing of standard operating procedures. Hold a full UK Driving Licence including manual transmission and be willing to drive on official business. We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role. Desirable Criteria: Experience of negotiating and influencing discussion, decisions and change with internal and/or external partners and agencies. Integrity Declaration Statement All applicants will be required to declare any past convictions, criminal findings, or police cautions, regardless of whether they are spent. You must also declare any disciplinary proceedings relating to current and previous employments. The disclosure of this information will not automatically bar you from employment with FIS, but we need to be aware of any event or issue which could impinge on your credibility especially in roles where you may be required to give evidence in court. FIS will conduct background checks and any offer will be withdrawn if you fail to disclose any relevant information that causes conflict with you being able to complete the duties of the role. Internal candidates should also be aware that if they fail to disclose relevant information, they could be subject to disciplinary proceedings under HMRCs Upholding Our Standards of Conduct policy Further information This role requires security clearance to SC. Any job offer is conditional to the attainment of the security clearance to SC and thus, the security clearance is mandatory. Please be aware that those who do not attain the required security clearance will not be allowed to carry on in this particular post. Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer. Depending on individual circumstances and the requirements of the role we may be able to make reasonable workplace adjustments such as flexible working, adjusting breaks and time to complete tasks, providing alternative office equipment, software etc. A successful applicant would be able to discuss this with their manager. Appointment will be conditional upon satisfactory conduct and discipline checks and security vetting. Candidates must live within reasonable daily travel of Nottingham Regional Centre. Licences A full UK Driving Licence - including manual transmission. We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role. Technical skills We'll assess you against these technical skills during the selection process: Your technical knowledge will be assessed by way of a written and practical assessment involving an Audio/Visual Forensic practical task, which will assess the applicants' knowledge of AV technologies. Your experience will be assessed by way of a presentation. The topic will be given to candidates prior to the interviews. Benefits Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually on a business need and personal basis and may be subject to change. If you currently receive the Flexibility Payment, which may include Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments. Details of the Flexibility Payment can be found in the attached document. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV will be scored against the experience required outlined in the advert. A 1000-word personal statement. Please set out why you would be suitable for this role and how you meet the essential criteria. Please complete a separate statement for the Desirable Criteria where applicable. Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here. Sift At sift, your CV, and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be further assessed on technical knowledge and experience. Your technical knowledge will be assessed by way of a presentation. The topic will be given to candidates prior to the interviews. Interviews will take place face to face. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: unitybusinessservicesrecruitmentresultshmrc.gov.uk Use the subject line to insert appropriate wording for example Please re-open my application 388913 & vacancy closing date 19/02/2025. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles if this applies to you, well let you know via your Civil Service Jobs account. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via unitybusinessservicesrecruitmentresultshmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Joshua Bartholomew Email : Joshua.bartholomewhmrc.gov.uk Telephone : 03000 599469 Recruitment team Email : unitybusinessservicesrecruitmentresultshmrc.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaintshmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website. 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