Job summary Referrals and Waitlist Administrator Permanent, Full Time Hours: 37.5 hours per week, 5 days Base: Dental Care Centre, Bedford Health Village,3 Kimbolton Road, Bedford, MK40 2NT Salary: £24,071 to £25,674 per annum Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise? If your answer is 'yes' and you see yourself as a caring, flexible and approachable person where you will be appreciated by community groups and the team, then this is the place for you. Main duties of the job What are we looking for? The post holder will be responsible for recording and managing the receipt of referrals into a range of dental services provided by Community Dental Services CIC in Bedfordshire. They will ensure that the Service responds appropriately to set criteria that patients are seen for care within the Services' agreed time frame. They will be the main point of contact for employees, patients and general dental practitioners. Applicants will have experience of providing effective administrative support and will be proficient in the use of Microsoft Office packages to maintain an accurate database of patient information. They will be able to use appropriate software to manipulate data, produce documents, reports and have a knowledge of data protection, data security and a clear understanding of confidentiality. The post holder will be responsible for the referrals process from a central base at the DCC in Bedford and may be required to visit clinics in order to manage this function, car users are therefore desirable. There may also be the requirement to undertake other administrative duties to support colleagues or at times of annual leave or sickness absence. The ability to travel countywide in order to attend team meetings and training countywide is required. About us What do we offer? Starting salary, Gross £24,071 per annum Full time, permanent contract, 37.5 hours per week 27 days holiday plus bank holidays Access to Corporate Pension Scheme 24/7 access to an Employee Assistance Programme Funded internal and external mandatory training to enable you to maintain your CPD Support with training for your wider professional development Uniforms provided Become a shareholder and have a say in how our organisation is run at all levels Opportunity to play a key part in local social care initiatives Please ensure that you read the Job Description, which also includes the person specification, before applying. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum Contract Permanent Working pattern Full-time Reference number DCC RWLA Job locations Dental Care Centre Bedford Health Village, 3 Kimbolton Road Bedford MK40 2NT Job description Job responsibilities For further details on the main duties and responsibilities for the role, please see the attached job description. Job description Job responsibilities For further details on the main duties and responsibilities for the role, please see the attached job description. Person Specification Referrals and Waitlist Administrator Essential Please see attached Person Specification within the Job Description Person Specification Referrals and Waitlist Administrator Essential Please see attached Person Specification within the Job Description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Community Dental Services CIC Address Dental Care Centre Bedford Health Village, 3 Kimbolton Road Bedford MK40 2NT Employer's website https://communitydentalservices.co.uk/ (Opens in a new tab)