Main Purpose Of Job:
The main purpose of this role is to manage and oversee the operations of the examination centre, ensuring compliance with awarding organisation regulations, maintaining high standards of health and safety, and delivering exceptional customer service. The Centre Manager will be responsible for the administration and organisation of public assessments, managing examination staff, overseeing administrative tasks, and ensuring the smooth transition between off-peak and peak exam seasons. Additionally, the role requires promoting the centre’s services within the local community and managing the centre’s financial budgets. This position demands strong organisational, planning, and customer service skills, with the ability to handle high-volume administrative periods effectively.
Reports To: Regional Operations Manager
Location: Taunton
Salary: Competitive.
Main Tasks Of Job:
Regulatory Compliance:
* Ensure the centre operates in compliance with current Awarding Organisation regulations.
* Maintain adherence to company Health, Safety, and Environmental (HSE) policies.
Staff Management:
* Line management of examination staff, including performance management and one-on-one meetings.
* Manage staff working on systems, ensuring they are trained and supported in using our administrative tools effectively.
Examination Administration:
* Administer and organise public assessments according to current Awarding Organis...