Northern Ireland Housing Executive - Neighbourhood Officer - Ballymena
Do you come from a customer service / admin background? Looking to secure work in the Public Sector? Apply today to find out more.
Benefits:
* Hourly Rate: £11.98 per hour
* Location: Ballymena
* Hours of Work: 37 hrs per week, Monday to Friday 9.00 am – 5.00 pm
* Holidays: 35 days pro rata
* Duration: Temporary, ongoing
* Please note closing date for this vacancy is 23rd August 2024 - however you can register your interest for other upcoming vacancies by applying today.
Duties include, but are not limited to:
* Undertake ‘scheduled’ and ‘unscheduled’ tasks daily and maintain a daily logbook of all activities.
* Carrying out Health and Safety checks in communal areas at low, medium and high rise flats.
* Liaising and reporting repairs including visits to elderly or vulnerable tenants to assist in accurate reporting of repairs.
* Assist maintenance staff and tenants.
* Working with grounds maintenance and office staff in addressing environmental issues.
* Monitoring minor instances of nuisance and low level Anti-social behaviour.
* Developing and maintaining links with local communities and their representatives.
* Co-operating in community development through liaison with the statutory, voluntary and community sector.
Criteria:
* Hold a BTEC National Certificate or equivalent Professional/Technical qualification (Level 3) plus at least one year’s relevant customer service or general administrative experience.
* Or have five GCSEs (Level 2), or equivalent qualification, plus at least two years’ relevant customer service or general administrative experience.
* Or can demonstrate three years’ experience in a relevant customer service role or general administrative experience.
* Candidates must demonstrate relevant experience in dealing appropriately with customers in a challenging environment.
* A full current driving licence and access to a form of transport.
* As part of the reference checking and vetting process for this position, you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If you are interested in a position but feel you may not meet all the listed qualifications, we still encourage you to apply online, email or call Wendy in strictest confidence.
Riada Resourcing is an equal opportunities employer.
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