We have an exciting opportunity for a CRM and Loyalty Programme Manager to join a successful, fast-growing business that's passionate about vaping! If you are skilled in data analysis and enjoy generating ideas and action plans, this could be your perfect next move.This is a remote role, with some in office days, with a salary range of £40K - £45K per annum. The ideal candidate will have experience with Klaviyo.The CompanyFounded in 2014 in London, our client has quickly grown into a group of companies encompassing high street retail, distribution, manufacturing and an analytical laboratory. Its retail brand is a multi-channel business hub with more than 56 retail stores in the UK and an ambitious store opening programme for the future. Their aim is to shape and professionalize the industry by becoming the leading high street retail chain in Europe.The JobBased at our Head Office in Chessington, the purpose of CRM and Loyalty Programme Manager is to analyse Loyalty Card data, generate actionable insights, and manage campaigns to increase membership, sales, and revenue from members.Key Activities Will Include
1. Managing and analysing large volumes of data across multiple channels (e-commerce, in-store and mobile) and categories including product, customer, transaction
2. Running reports and post-campaign analysis for CRM and loyalty campaigns, developing key insights, and highlighting opportunities to grow loyalty card membership, increase sales, and incre...