Veterinary Receptionist - Alver Veterinary Group
Practice Site:
1. Alver (Gosport)
Alver (Gosport)
Veterinary Receptionist
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Alver Vets.
Location: This role will involve working across both the Gosport and Stubbington practices
Hours: 21
Shift Pattern: The shift pattern is to be discussed but the role will involve 1:4 Saturdays
Take a look at the practices here: & CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
2. Answering phones and booking appointments
3. Responding to queries via phone, in person and email
4. Registering new clients
5. Completing insurance forms
6. Dispensing medications
7. Taking payments
8. And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
9. Previous Receptionist experience is essential, veterinary experience is a plus!
10. Resilient with the ability to cope with potentially distressing and emotional situations
11. An excellent communicator with strong empathy
12. Excellent customer service skills and experience in dealing with members of the public
13. A positive attitude and excellent teamwork skills
14. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so