Job Description
Portico are on the lookout for a Residential Concierge to join our team based at a residential development in Birkenhead.
We are looking for candidates who excel with people and for whom, no request is too much. The Concierge will be there to provide a friendly face and a helping hand for the residents. Ultimately, ensuring that the residents’ every need is met!
The successful candidate will need to be organised with a proactive approach. They will liaise with building management and security, balancing duties such as a friendly meet and greet, handling post & couriers, and taking ownership for contractors and keys.
Hours: 45 hours per week. Shifts from 8am-6pm, Mon-Fri.
Salary: £28,431
Qualifications
It is desirable for applicants to have a proven track record in delivering outstanding 5-star service within either a customer service or hospitality environment.
Experience within a similar role is also desirable.
The successful candidate will be a great communicator with excellent multitasking and customer service skills.
This is a stand-alone Concierge role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.