Job summary Newton Place Surgery has an exciting opportunity for and experienced HR Manager to join our friendly and supportive team. We are seeking an experienced HR Manager to lead on all areas of human resources within the practice and contribute to our companys success. Main duties of the job Work closely with the Business Manager and GP for HR in the areas of recruitment, retention, staff engagement, HR process management and the day-to-day HR practices within Newton Place Surgery. In addition, the post holder will provide the management and leadership skills necessary to train and develop the Line Managers in HR as appropriate to their roles. The post holder will also provide HR support to our off-site ophthalmology service in Folkestone About us Newton Place Surgery is a purpose-built GP practice with a welcoming, family-oriented atmosphere, located in the charming market town of Faversham amidst the scenic Kent countryside. Conveniently situated less than 400 yds from Faversham train station and near the M2 exit, the practice serves a patient population of 19,400 and employs 87 staff members at Newton Place Surgery and 30 at Folkestone Eye Centre. We are a dynamic organisation dedicated to fostering a positive and inclusive workplace where employees can thrive. Date posted 28 January 2025 Pay scheme Other Salary £37,339 to £44,962 a year Contract Permanent Working pattern Full-time Reference number A3111-25-0002 Job locations Newton Road Faversham Kent ME13 8FH Job description Job responsibilities Human resources Respond to the needs of the Practice to appoint, retain, develop and train, discipline or dismiss staff members (including salaried GPs). Carry out the recruitment and ensure the retention of staff to ensure establishment levels match Practice requirements liaising with the Business Manager who retains strategic responsibility. Carry out the operation of the GP Registrar Scheme liaising with the Practices GP Trainer(s), HEKSS and others, delegating tasks as appropriate. Carry out and arrange staff induction, appraisal, training and development opportunities, liaising with the Line Managers to ensure staff are appropriately trained to fulfil their roles and to maximise opportunities to motivate staff to fulfil their potential. In addition, deliver training on relevant HR issues. Carry out the Line Managers 1, 3 and 6 month reviews, annual appraisals and their return to work interviews after short periods of sick or other leave. Carry out the salaried GPs reviews and their return to work interviews after short periods of sick or other leave. Ensure effective systems for the resolution of disputes and grievances, liaising with the Line Managers, the Business Manager and the GP for HR and with the Practices employment law solicitors and HR advisors. Deal with and authorize as appropriate requests for annual leave, TOIL, time off for other reasons. Keep abreast of changes in employment legislation and together with the Business Manager, ensure that all members of staff are legally employed. Ensure the updating and security of HR documentation, including employment records and contracts, policies and job descriptions, delegating as appropriate. Set and agree key performance indicators for the Practice, analysing data each reporting period and reporting these to the Business Manager. Attend team, management and external meetings as required. Proactively seek to understand readiness for change and develop and lead initiatives to ensure successful implementation with key stakeholders, including engaging and consulting with staff. Ensure structural change is well managed. To support, lead and advise on management of change that has an impact on the workforce and includes TUPE, redeployment and possible redundancy matters. Develop HR policies, ensuring their alignment with best practice. Undertake training as necessary in line with the development of the post and as agreed with the Business Manager as part of the personal development process. Proactively work with managers to develop and promote a culture of healthy employee relations and effective partnership working. Support payroll processing when required. Actively support the motivation and mentoring of staff both as individuals and as team members to equip them to provide patient-centred care. Problem-Solving and Decision-Making Analyse and assess HR-related issues and challenges. Explore and evaluate various options and potential solutions. Propose viable solutions to address identified problems. Present and discuss these options with the HR team for consideration. Collaborate with the HR team to implement selected solutions effectively. Communication Actively participate in staff and external meetings as required, preparing agendas as required, disseminating information and ensuring the distribution of minutes as necessary. Note: This is not intended to be an exhaustive list of responsibilities, and it is expected that the successful applicant will participate in a wide range of activities Job description Job responsibilities Human resources Respond to the needs of the Practice to appoint, retain, develop and train, discipline or dismiss staff members (including salaried GPs). Carry out the recruitment and ensure the retention of staff to ensure establishment levels match Practice requirements liaising with the Business Manager who retains strategic responsibility. Carry out the operation of the GP Registrar Scheme liaising with the Practices GP Trainer(s), HEKSS and others, delegating tasks as appropriate. Carry out and arrange staff induction, appraisal, training and development opportunities, liaising with the Line Managers to ensure staff are appropriately trained to fulfil their roles and to maximise opportunities to motivate staff to fulfil their potential. In addition, deliver training on relevant HR issues. Carry out the Line Managers 1, 3 and 6 month reviews, annual appraisals and their return to work interviews after short periods of sick or other leave. Carry out the salaried GPs reviews and their return to work interviews after short periods of sick or other leave. Ensure effective systems for the resolution of disputes and grievances, liaising with the Line Managers, the Business Manager and the GP for HR and with the Practices employment law solicitors and HR advisors. Deal with and authorize as appropriate requests for annual leave, TOIL, time off for other reasons. Keep abreast of changes in employment legislation and together with the Business Manager, ensure that all members of staff are legally employed. Ensure the updating and security of HR documentation, including employment records and contracts, policies and job descriptions, delegating as appropriate. Set and agree key performance indicators for the Practice, analysing data each reporting period and reporting these to the Business Manager. Attend team, management and external meetings as required. Proactively seek to understand readiness for change and develop and lead initiatives to ensure successful implementation with key stakeholders, including engaging and consulting with staff. Ensure structural change is well managed. To support, lead and advise on management of change that has an impact on the workforce and includes TUPE, redeployment and possible redundancy matters. Develop HR policies, ensuring their alignment with best practice. Undertake training as necessary in line with the development of the post and as agreed with the Business Manager as part of the personal development process. Proactively work with managers to develop and promote a culture of healthy employee relations and effective partnership working. Support payroll processing when required. Actively support the motivation and mentoring of staff both as individuals and as team members to equip them to provide patient-centred care. Problem-Solving and Decision-Making Analyse and assess HR-related issues and challenges. Explore and evaluate various options and potential solutions. Propose viable solutions to address identified problems. Present and discuss these options with the HR team for consideration. Collaborate with the HR team to implement selected solutions effectively. Communication Actively participate in staff and external meetings as required, preparing agendas as required, disseminating information and ensuring the distribution of minutes as necessary. Note: This is not intended to be an exhaustive list of responsibilities, and it is expected that the successful applicant will participate in a wide range of activities Person Specification Experience Essential Ability to manage staff. General HR experience demonstrating competence across a range of HR functions. Significant working knowledge of employment law. Ability to deal with external organisations at supervisory level. Ability to carry out staff appraisals. Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc. Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team. Excellent leadership skills. Experience of chairing meetings, producing agendas and minutes. Ability to carry out complex administration and record keeping in an office environment. Ability to understand and learn new software and administrative procedures. Accurate and thorough approach. IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet. Ability to work in a changing environment and work under pressure. Demonstrated ability to conduct thorough assessments of HR-related issues and challenges. Proven experience in researching, evaluating, and proposing viable solutions to complex problems. Strong capability in developing solution proposals and presenting them effectively to a team. Excellent teamwork skills with experience in discussing and refining solutions collaboratively. Ability to work seamlessly with a team to implement selected solutions and ensure successful outcomes. Desirable Experience of dealing with members of the public. Experience in primary care/NHS/caring profession. Qualifications Essential CIPD Level 7 or equivalent experience/qualification. Desirable Formal qualification in IT (e.g. CLAIT, ECDL). Personal Essential Good sickness record (e.g. max 3 events in last 12 months). Good communicator (verbal & written) both upwards and downwards. Good standard of education with excellent literacy and numeracy skills. Evidence of continued learning/development. Ability to work autonomously and initiate / self-direct own workload. Evidence of the ability to grasp new concepts and work on a self-directed basis. Ability to relate to the interviewing team and exhibits personality to match culture of Practice. Adaptable, innovative and forward looking. Hard working, reliable and resourceful. Ability to use own judgement and common sense. Confident in decision making with proven problem solving skills. Confident, assertive and resilient. Desirable NHS or recent practice experience. Checkable employment history more than 3 years. Evidence of organisational skills. Pay increasing or improved employment with this position. Evidence of recent self-directed learning or development. Evidence of job stability (e.g. less than 2 employers in last 10 years). Ability to work ideal hours as stated. Person Specification Experience Essential Ability to manage staff. General HR experience demonstrating competence across a range of HR functions. Significant working knowledge of employment law. Ability to deal with external organisations at supervisory level. Ability to carry out staff appraisals. Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc. Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team. Excellent leadership skills. Experience of chairing meetings, producing agendas and minutes. Ability to carry out complex administration and record keeping in an office environment. Ability to understand and learn new software and administrative procedures. Accurate and thorough approach. IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet. Ability to work in a changing environment and work under pressure. Demonstrated ability to conduct thorough assessments of HR-related issues and challenges. Proven experience in researching, evaluating, and proposing viable solutions to complex problems. Strong capability in developing solution proposals and presenting them effectively to a team. Excellent teamwork skills with experience in discussing and refining solutions collaboratively. Ability to work seamlessly with a team to implement selected solutions and ensure successful outcomes. Desirable Experience of dealing with members of the public. Experience in primary care/NHS/caring profession. Qualifications Essential CIPD Level 7 or equivalent experience/qualification. Desirable Formal qualification in IT (e.g. CLAIT, ECDL). Personal Essential Good sickness record (e.g. max 3 events in last 12 months). Good communicator (verbal & written) both upwards and downwards. Good standard of education with excellent literacy and numeracy skills. Evidence of continued learning/development. Ability to work autonomously and initiate / self-direct own workload. Evidence of the ability to grasp new concepts and work on a self-directed basis. Ability to relate to the interviewing team and exhibits personality to match culture of Practice. Adaptable, innovative and forward looking. Hard working, reliable and resourceful. Ability to use own judgement and common sense. Confident in decision making with proven problem solving skills. Confident, assertive and resilient. Desirable NHS or recent practice experience. Checkable employment history more than 3 years. Evidence of organisational skills. Pay increasing or improved employment with this position. Evidence of recent self-directed learning or development. Evidence of job stability (e.g. less than 2 employers in last 10 years). Ability to work ideal hours as stated. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Newton Place Surgery Address Newton Road Faversham Kent ME13 8FH Employer's website https://www.newtonplacesurgery.nhs.uk/ (Opens in a new tab)