Team: Youth Justice and Exploitation and Missing
Hours: 37 hours per week
Is it time for a change and a new challenge? Are you ready to make a real difference?
Solihull Children’s Social Care Business Support Team are looking to recruit an experienced, enthusiastic and adaptable Business Support Lead to manage a business support team who provide high quality, effective, timely and customer focussed administrative support.
As Business Support Lead for the Youth Justice and Exploitation & Missing team, you will be leading a friendly and committed team of Business Support Officers who work across several multi-disciplinary teams, supporting various stakeholders.
Based in our modern offices at Elmwood Place, working alongside other Business Support Leads, you will oversee workload allocation, ensure compliance with deadlines and confidentiality expectations, and support the Business Support Manager as required.
This is an extremely rewarding position where your work and contribution will be really valued; you will contribute to making a difference to the children, young people and families of Solihull.
To be considered for this opportunity, you will need to demonstrate:
* A relevant Level 3 qualification (or equivalent) or the ability to demonstrate extended experience which enables you to carry out the full range of duties.
* Experience of managing/supervising a team.
* Significant experience of working within administration including analysing and interpreting data.
* Ability to build strong working relationships with multiple stakeholders, managing their competing deadlines.
* A passion for delivering high quality customer service within Business Support services.
* Excellent verbal and written communication skills.
In addition, we offer the opportunity to develop your experience and skills within a supportive, professional working environment with a range of excellent benefits to include:
* Flexible working arrangements, working on a hybrid basis, whilst ensuring service needs are met.
* Family and carer friendly policies.
* Access to the local authority Pension Scheme.
* Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.
We also offer generous annual leave of 25 days a year plus bank holidays and the opportunity to buy a further 10 days leave.
To apply, please click the link.
Your application should be in your own words and reflect your own personal experiences.
If you have a specific question or require further information regarding this post, please contact Kelly Hardman (Business Support Manager) on 07584 144216 or email kelly.hardman@solihull.gov.uk.
Closing Date: 1 December 2024.
Interviews will take place week commencing 9 December 2024.
Please note we are not accepting CVs for this position.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this.
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Attached documents:
Job Description & Person Specification
#J-18808-Ljbffr