We have an exciting opportunity for an Operations Manager to join our team in Minworth/Birmingham. The Operations Manager will plan, direct, and oversee DP World’s operational policies, rules, and goals.
How you will contribute
* Monitoring and adhering to site Health & Safety, including equipment use, while meeting company objectives related to safety, quality, delivery, cost, morale, and environment.
* Providing leadership and management direction for all local line and staff personnel aligned with DP World’s strategic objectives.
* Advising and training first-line managers and staff on company policies regarding team supervision, customer interaction, and staff relations.
* Supporting the analysis, maintenance, and communication of records required by law and local authorities.
* Supporting lean initiatives such as 5S, standardized work, and people involvement.
* Developing and improving operational processes.
* Ensuring effective communication and understanding with customers and suppliers.
* Managing internal and external stakeholder relationships.
* Compiling data using spreadsheets and preparing presentations.
* Tracking progress and compiling reports.
* Delegating tasks effectively, setting SMART objectives and goals.
* Maintaining order and cleanliness in areas of responsibility.
* Handling disciplinary and grievance processes, including investigations and hearings.
* Ensuring KPI adherence and continuous improvement.
* Conducting quality and control checks.
What you will bring
* Five or more years of leadership experience.
* Excellent leadership skills, with integrity and resolve.
* Understanding of advanced business planning.
* Strong data analysis and performance metrics skills.
* Ability to diagnose problems quickly and anticipate potential issues.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We aim to hire and develop the right people, fostering personal growth and self-development within an informal atmosphere. We offer a competitive market salary.
About DP World
Trade is vital to the global economy, creating opportunities and improving lives worldwide. DP World aims to facilitate better global trade, enhancing possibilities for our customers and communities.
With over 103,000 employees across 75 countries, DP World is transforming and integrating ports, marine services, logistics, and technology to create efficient supply chain solutions for the future.
We invest in innovation, from intelligent delivery systems to automated warehouses, leading the sector towards disruptive technologies that improve trade and reduce disruptions from production to delivery.
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