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Midway Care - Fazeley Supported Living
Location: Tamworth
Department: Human Resources (HR)
Salary: Up to £30k DOE plus £1.8k Car Allowance
About Midway Care Group
Midway Care Group provides specialist supported living and residential care services for individuals with learning disabilities, autism, and mental health needs across the West Midlands. Our mission is to empower individuals to live fulfilling lives, with care and support tailored to their unique needs.
Location: Fazeley Supported Living, Drayton Court, 65 Coleshill Street, Fazeley, Tamworth, England, Staffordshire, B78 3RL
Date Posted: 17th January 2025
Closing Date: 31st January 2025
Job Type: Full time
About the role
We are seeking a dynamic and experienced HR Advisor, internally known as a Employee Relations Officer (ERO) to join our HR team. The ERO will lead on employee relations matters, partnering with operational leadership to ensure fair, consistent, and compliant practices while fostering a positive workplace culture.
Responsibilities:
1. Lead on complex employee relations cases, including disciplinaries, grievances, and performance management, ensuring compliance with policies and employment laws.
2. Partner with managers to address and resolve workplace challenges, providing expert guidance on proactive and preventative solutions.
3. Conduct thorough investigations into employee concerns and policy violations with sensitivity and professionalism.
4. Deliver tailored training and development to managers on employee relations practices.
5. Analyse employee relations data to identify trends and recommend workplace improvements.
6. Drive initiatives to enhance employee engagement, satisfaction, and retention.
Qualifications
CIPD Level 3 minimum (Level 5 or higher preferred, or actively working towards).
Relevant experience in a similar HR or Employee Relations role, ideally within the care sector.
Skills and Experience
1. Proven track record in managing multiple ER cases, including absence management, performance improvement, and workplace disputes.
2. Strong knowledge of employment law, compliance standards, and best practices.
3. Excellent communication, organisational, and time-management skills.
4. Proficiency with HR systems (HRIS, T&A) and MS Office (Outlook, Excel, PowerPoint, Word).
5. Experience supporting organisational change and service improvement initiatives.
Behaviours
A collaborative and solutions-driven mindset with a focus on continuous improvement. Empathy and a passion for supporting diverse teams in achieving their potential. Strong accountability, adaptability, and the ability to thrive under pressure.
Why Join Us?
At Midway Care Group, we foster an inclusive workplace culture where your professional growth is supported. Join a dedicated team committed to making a meaningful difference in the lives of our employees and the individuals we serve.
Ready to Apply?
If you’re passionate about employee relations and creating a positive workplace culture, we’d love to hear from you. Apply now and help us empower our teams to deliver exceptional care and support!
Required Criteria
* Empathy & Passion
* HR & Employee Relations
Desired Criteria
* Health & Social Care Experience
Midway Care
At Midway Care Group, we’re committed to delivering compassionate, person-centered care to individuals with learning disabilities, autism, and mental health needs. Our dedicated team works tirelessly to create supportive environments where everyone can thrive, promoting independence and a better quality of life.
We believe in a holistic approach, working closely with families and professionals to ensure the best outcomes for those in our care. Our culture is driven by empathy, respect, and a commitment to personal growth.
Benefits
* Referral bonus
* Long service recognition
* Free parking or Discounted parking
* Annual performance review
* Culture of recognition
* On the job learning
* Progression opportunities
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