Join to apply for the Pathway Navigator - Colorectal role at University Hospitals Dorset NHS Foundation Trust.
Job Summary
We are looking for an experienced, enthusiastic individual to act as a centralised point of contact for patients in our busy Cancer Services Team, working with Cancer Nurse specialists from the Colorectal Team.
Main Duties of the Job
Duties will include communicating effectively with members of the multidisciplinary team and relevant personnel from other Hospital Trusts to avoid delays in cancer pathways and to keep service users informed at all times. The successful applicant will be required to be proactive in seeking ways to improve patient cancer pathways within the colorectal service and for highlighting any potential delays in investigations/diagnosis which could impact this, escalating to address concerns appropriately.
This is a Fixed Term position working Monday - Friday 9am to 5pm.
Base Location: Royal Bournemouth Hospital or Poole Hospital
Interview date: TBC
Salary: £26,530 to £29,114 a year pa
Contract: Fixed term, Duration: 15 months
Working pattern: Full-time
Reference number: 153-SU04393
Job Locations: Royal Bournemouth Hospital, Bournemouth, BH7 7DW
Qualifications Essential:
* 5 GCSE's including Maths and English at grade C or equivalent
Desirable:
* Level 3 Health or Social Care qualification e.g. NVQ or similar
* Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling
Experience Essential:
* Minimum of two years' experience working with the public / patients in a healthcare environment
* Previous administrative and organisational experience
Desirable:
* Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
* Experience of working in a hospital environment
* Previous experience working within a cancer service
Technical Skills Essential:
* Excellent listening and negotiation skills
* Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
* Ability to retrieve information from a wide range of sources and in different formats
* Good observational and practical problem solving skills
* Tactful and diplomatic with the ability to sensitively ask about information needs
* An ability to work in stressful situations to ensure operational standards / targets are met and adhered to
Desirable:
* Ability to solve problems and make decisions under pressure
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details:
Employer Name: University Hospitals Dorset NHS Foundation Trust
Address: Royal Bournemouth Hospital, Bournemouth, BH7 7DW
Employer's Website: https://www.uhd.nhs.uk/careers
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