Job Title: Office Administrator
Full Time: 40 Hours p/w (Average)
Salary (Pro Rata): £26832.00
Working Hours: Tuesday, Wednesday, Thursday, Friday (8.00am - 5.30pm) & alternate Saturdays (9am - 5pm)
Domestic Heroes' continued success means we are now looking to recruit a professional individual to work within our dedicated office. We are looking for a well-organised and confident person who can self-manage and use time effectively whilst at work.
There are many different tasks throughout a day that must be performed. You should be able to adapt and learn new skills quickly while maintaining a high standard of service. Your focus will be on handling customer enquiries/bookings (via phone & email), demonstrating a good knowledge of products, and building rapport to ensure customer satisfaction.
It will be your personality, commitment, and the pride you take in your work that will make the real difference in your new job role. Other key duties will include administrative tasks, time management, organising other personnel, part returns, taking deliveries, and liaising with management.
Required Attributes
1. Excellent communication skills, both verbal and written.
2. Good understanding of Microsoft Word & Excel.
3. Previous experience in a similar role.
4. Ability to prioritise and multitask.
5. Vibrant and strong telephone manner.
6. Willingness to learn new skills and adapt.
7. Great organisational skills.
8. Strong customer focus.
9. Self-reliant and responsible.
10. Good team player.
11. Flexible approach to work.
What We Provide
1. Contributory Pension with NEST.
2. 20 Days holiday + Bank Holidays (Increases with time served).
3. Overtime potential at x1.5.
4. Competitive salary.
5. Support and motivation.
6. Team bonding activities.
7. Vitality Insurance including optical, hearing, and dental cover.
8. Company uniform.
9. Discount on new appliances.
About Us
Domestic Heroes Ltd was established in December 2010. We provide a fantastic service to all our clients, with evidence that backs this up clearly visible on all our advertising platform review sites. We offer a wide range of services to a variety of customers, sourced from multiple avenues. Due to this, we feel that we can offer our employees a stable and secure working environment not just now but also for the future.
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