Front Office Manager
£37,000 + Benefits
Lancashire
Benefits:
* Opportunity to work within a prestigious, award-winning destination
* Be part of a passionate and tight-knit team with a shared focus on excellence
* Stunning countryside setting with a high-profile clientele
* Staff meals provided while on duty
* Discounts on dining and stays
* Training and development opportunities
Set in the heart of the rolling countryside, this boutique destination offers refined luxury, impeccable service, and a renowned food-led experience that attracts both loyal guests and new visitors alike. As Front Office Manager, you'll be the welcoming face and operational leader of the front of house, ensuring every guest journey begins and ends with excellence. This is an opportunity to lead a dynamic and professional team, setting high standards and playing a key role in delivering an outstanding guest experience.
Front Office Manager Ideal Profile:
* Brings previous experience in a high-end hotel or similar guest-facing environment
* Naturally confident when leading a team and delegating effectively
* Highly organised with a keen eye for detail and operational flow
* Warm, professional, and approachable communication style
* A problem-solver with a guest-first mindset
* Strong systems knowledge and comfortable using front office booking systems
Front Office Manager Responsibilities:
* Leading the front office team to deliver seamless guest check-ins, check-outs, and day-to-day interactions
* Ensuring all guest experiences are handled with warmth, professionalism, and discretion
* Managing front desk systems, reservations, and internal communications
* Training and supporting front office team members to maintain high standards
* Collaborating with housekeeping, kitchen, and management teams to ensure smooth daily operations
* Handling guest feedback with care and responding swiftly to resolve issues
By submitting your CV to Ginger Recruitment Services Ltd (GRSL), you are consenting to GRSL providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising GRSL to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.
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