Job Title: Risk & Incident Management System Officer
Hours per week: 37.5 hours per week
Perm/Fixed Term: Permanent
Salary: £29,970 - £36,483 per annum
Closing Date: 21st of November 2024
Interview Date: 2nd of December 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
The post holder will be responsible for supporting the development of data analysis and reporting systems for the Governance Team, ensuring that robust and efficient systems are in place to enable the Trust to report effectively and maintain oversight of its key quality and safety requirements.
The post holder will produce, and under supervision analyse, interpret and deliver high quality, consistent and timely data that supports these requirements.
The post holder is the Trust facilitator for the Risk Management System and under supervision will manage and develop the system to meet the changing reporting needs of the Trust for patient safety, risk and quality.
The post holder will ensure any changes in design or functionality of the database do not impact on the continued ability to extract reports on previous Trust structures, necessary for specialist reports e.g., Freedom of Information requests.
The post holder will be the in-house specialist for the database used throughout the Trust, supporting the provision of Trust wide support and training to staff at all levels.
The post holder will confirm to the Head of Patient Safety & Risk Management that the information provided within the database is appropriate and meets key national and Trust requirements.
In addition, they will also report to the Head of Patient Safety & Risk Management for consideration and decision on required changes to facilitate the production of meaningful reports and to maintain data quality and adherence to the Data Protection Act 2018.
The post holder will under supervision be responsible for the development, management and maintenance of the Trust Risk and Incident Management System, across a series of modules (Incidents, Complaints, PALs, Claims, Contacts, Safety Alerts and Risk).
Here at George Eliot, our vision to ‘excel at patient care’ takes centre stage. An ever-evolving clinically-led acute service provider, we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.
Our values are not just words on a piece of paper; they bond us together, reflect our ambition and shape who we are:
1. E ffective Open Communication
2. e x cellence and safety in everything we do
3. C hallenge but support
4. E xpect respect and dignity
5. L ocal health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in-house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
The post holder will work closely with the Head of Patient Safety & Risk Management, supporting the Risk Management Team and Directorate Governance Leads in the referral of reported incidents back to relevant managers and other healthcare providers, maintaining an audit trail of communications.
The post holder will report to the Head of Patient Safety & Risk Management issues relating to the maintaining and the update of the risk management software, to ensure it continues to meet the requirements of the National Reporting and Learning System (NRLS)/LfPSE and other quality, patient safety and assurance requirements and national developments.
The post holder will be a member of the Risk and Incident Management System User Group. This group will oversee and agree any changes to the structure and functionality of the Risk and Incident Management System.
The post holder will complete the submission of Patient Safety data on a regular basis (at least once a week) to the NRLS and complete the six-monthly reconciliation updates and be familiar with the NRLS reporting standards.
As LfPSE is introduced to replace the NRLS, work in line with agreed processes for uploading incidents.
The post holder acts as a nominated advice point for other NHS bodies developing reporting databases linked to NRLS/ LfPSE.
The post holder under supervision will review and update the design, making any changes necessary, to the electronic reporting forms, to ensure the capture of relevant data and to maintain compliance with national standards, whilst supporting end-user experience.
The post holder under direction of the Head of Patient Safety & Risk Management will oversee the reporting of confirmed Serious Incidents to the Clinical Commissioning Group via the StEIS reporting system.
The post holder is to maintain expert knowledge of the Risk and Incident Management System, including continually reviewing the application.
The post holder will provide support to users of the PALS, Complaints and Claims modules.
The post holder will be required to liaise with external providers of relevant services regarding any necessary changes in design or function.
For a full comprehensive list of main responsibilities and duties, please kindly refer to the job description and personal specification attached.
#J-18808-Ljbffr